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Afternoon Supervisor

2 months ago

Peterborough, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and experienced individual to join our team as an Afternoon Supervisor. As a key member of our restaurant team, you will be responsible for leading by example and demonstrating the importance of treating every team member and guest with respect.

Key Responsibilities
  • Assist the Restaurant Manager in recruitment and retention strategies
  • React immediately to issues requiring attention during the shift
  • Provide ongoing, specific direction to team members
  • Encourage an exciting and fun work environment while motivating team members to meet goals
  • Train, orientate and monitor new team members, using PTS and feedback binder
  • Report to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
  • Assist in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
Requirements
  • Minimum 1 year experience
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of and compliance with applicable legislation
  • Ability to maintain operational efficiency through use of positioning charts
What We Offer

We offer a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We are committed to providing our team members with opportunities for growth and development, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.