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Banking Advisor

2 months ago

St John's, Newfoundland and Labrador, Canada National Bank Full time
Job Title: Banking Advisor

Join National Bank as a Banking Advisor and embark on a versatile and varied career path that allows you to live your ambitions and make a positive impact on your own life and the lives of your clients and colleagues.

Your Role:
  • Greet clients and answer their questions with empathy and friendliness.
  • Help clients use our banking applications and ABMs.
  • Listen to clients' needs and resolve complex situations.
  • Provide advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships.
  • Ensure client satisfaction and engagement.
  • Refer clients to specialist partners for specific needs.
  • Ensure adherence to compliance and risk management rules.
Your Team:

As a Banking Advisor, you will work with a team of experts specializing in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas, and we work together to ensure our clients reach their goals and colleagues do what they love.

Prerequisites:
  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.
Skills:

Accountability, Brand Ambassadorship, Business Development, Client-focused, Customer Relationship Management, Detail-oriented, Digital literacy, Driving Results, Emotional Intelligence, Empathy, Humility, Learning Agility, Oral Communication, Teamwork.

Your Benefits:

In addition to competitive compensation, you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and more.

We're Putting People First:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us. We want to offer an accessible, barrier-free workplace to all employees and welcome all candidates who share our values.