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Logistics Operations Supervisor

3 months ago


Sudbury, Ontario, Canada Richelieu Hardware Full time

Position Overview: We are seeking a dedicated and experienced individual to take on the role of Warehouse Supervisor at Richelieu Hardware Ltd.

Key Responsibilities:

  • Oversee warehouse personnel to ensure daily targets for shipping, receiving, returns, restocking, and putaway are met efficiently.
  • Ensure timely processing of orders, maintaining the order of picking, and recommending enhancements to existing processes.
  • Manage the receiving process to guarantee that purchase orders are processed correctly, addressing discrepancies as they arise.
  • Facilitate training for new hires and ongoing training for all warehouse staff, focusing on equipment usage and health and safety protocols.
  • Provide constructive performance feedback to team members and assist in addressing performance-related issues.
  • Conduct annual performance evaluations for direct reports and support the recruitment of new team members.
  • Maintain open communication with the warehouse manager regarding operational requirements.
  • Act as a key holder responsible for securing the facility and responding to alarm situations.
  • Review and analyze errors in shipping, receiving, returns, and restocking processes to minimize occurrences.
  • Investigate return trends and damage claims, proposing improvements to reduce their frequency.
  • Ensure accurate inventory management through both physical checks and statistical analysis.
  • Deliver exceptional customer service at the pick-up counter, ensuring all customers are attended to promptly and professionally.
  • Utilize data analysis tools to identify root causes of operational challenges and implement effective solutions.

Qualifications:

  • Multilingual abilities are a plus.
  • A college degree is advantageous.
  • Experience in warehouse operations, particularly in a unionized setting.
  • Strong understanding of distribution processes and warehouse management.
  • Proficiency in Microsoft Office Suite (Word, Excel), AS-400, Warehouse Management Systems, and Radio Frequency technology.
  • Forklift and Reach Truck experience is preferred.
  • Demonstrated leadership skills with a results-oriented mindset.
  • Excellent organizational, planning, and delegation abilities.
  • Strong communication skills and sound judgment.
  • A collaborative team player who leads by example.
  • Ability to manage multiple tasks effectively.

What We Offer:

  • A healthy work-life balance.
  • A dynamic and motivating work environment.
  • A competitive salary aligned with market standards.
  • A performance-driven salary progression based on objective results.
  • An Employee Share Purchase Plan (ESPP).
  • A comprehensive group insurance plan tailored to meet personal needs.
  • Access to competitively priced products.
  • Complimentary parking facilities.

We encourage interested candidates to explore this opportunity further through our corporate website.

By submitting their application, candidates consent to Richelieu Hardware Ltd. collecting, using, and retaining the documents submitted solely for the purpose of evaluating their candidacy. These documents may be retained for future reference for a period of twelve months following receipt of the application.