Operations Supervisor

4 weeks ago


Sudbury, Ontario, Canada Diamond Towing & Recovery Full time

Job Title: Operations Supervisor

Job Summary: We are seeking an experienced Operations Supervisor to join our team at Diamond Towing & Recovery. The successful candidate will be responsible for overseeing the daily operations of our towing and recovery services, ensuring efficient and safe delivery of services to our customers.

Key Responsibilities:

  • Train and supervise a team of tow truck operators and recovery specialists
  • Prepare and submit reports on daily operations, including metrics on efficiency and customer satisfaction
  • Ensure all equipment is properly maintained and in good working condition
  • Resolve any issues that may arise during operations, providing technical advice and guidance to team members as needed
  • Coordinate with other departments to ensure seamless delivery of services

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Strong organizational and problem-solving skills

Preferred Qualifications:

  • MS Access, MS Excel, MS Outlook, MS PowerPoint, and MS Word skills
  • Experience working in a team environment
  • Ability to work in a fast-paced environment with tight deadlines

Work Conditions and Physical Capabilities:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large caseload

Personal Suitability:

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player

Work Term: Permanent

Work Language: English

Hours: 30 hours per week


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