Operations Supervisor
4 weeks ago
Job Title: Operations Supervisor
Job Summary: We are seeking an experienced Operations Supervisor to join our team at Diamond Towing & Recovery. The successful candidate will be responsible for overseeing the daily operations of our towing and recovery services, ensuring efficient and safe delivery of services to our customers.
Key Responsibilities:
- Train and supervise a team of tow truck operators and recovery specialists
- Prepare and submit reports on daily operations, including metrics on efficiency and customer satisfaction
- Ensure all equipment is properly maintained and in good working condition
- Resolve any issues that may arise during operations, providing technical advice and guidance to team members as needed
- Coordinate with other departments to ensure seamless delivery of services
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with tight deadlines
- Strong organizational and problem-solving skills
Preferred Qualifications:
- MS Access, MS Excel, MS Outlook, MS PowerPoint, and MS Word skills
- Experience working in a team environment
- Ability to work in a fast-paced environment with tight deadlines
Work Conditions and Physical Capabilities:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
Personal Suitability:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
Work Term: Permanent
Work Language: English
Hours: 30 hours per week
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