Dispute Resolution Specialist
7 days ago
We are seeking a highly skilled Claims Representative III, Accident Benefits, Dispute Management Team to join our team on a 12-month secondment/contract opportunity.
As a Claims Representative Level III, you will oversee disputes on Accident Benefit files, utilizing your expertise to provide mentoring and coaching throughout the Accident Benefit Department in support of staff development.
Key Responsibilities- Participate in the management of routine and moderately complex files through the dispute process.
- Represent the company in the negotiation and settlement process at the License Appeal Tribunal.
- Attend License Appeal Tribunal case conferences and hearings.
- Demonstrate exposure recognition through proactive file handling with strong analysis.
- Communicate in a timely and respectful manner with the lawyers.
- Instruct Counsel on files in dispute.
- Conduct investigations and identify additional information required to clarify and/or justify a claim.
- Liaise with Technical Services to ensure appropriate action is in place where necessary.
- Collaborate and network with different business units.
- Participate in Large Loss Meetings on files where appropriate.
- Complete training and coaching initiatives.
- Handle a regular intake of task assignments of License Appeal Tribunal disputes.
- University Degree or any combination of training and experience deemed relevant for the role.
- Minimum 2 + years of Accident Benefit claims handling experience, with a thorough knowledge of the Statutory Accident Benefits Schedule and a working knowledge of the License Appeal Tribunal.
- Knowledge of provincial legislation governing auto insurance, with ancillary legislation.
- Excellent communication and interpersonal skills with all levels of staff and customers.
- Strong negotiation skills.
- Excellent customer service skills.
- Mediation Alternative Dispute Resolution Certificate is considered an asset.
At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
We offer a dynamic workplace learning ecosystem, inclusive employee-led networks, and a Community Impact program.
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Dispute Management Specialist
7 days ago
London, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a skilled Claims Representative III to join our Dispute Management Team. As a key member of our team, you'll oversee disputes on Accident Benefit files, utilizing your expertise to provide mentoring and coaching throughout the Accident Benefit Department.Key ResponsibilitiesManage routine and moderately complex files through the...
-
Dispute Management Specialist
7 days ago
London, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a skilled Claims Representative III to join our Dispute Management Team. As a key member of our team, you'll oversee disputes on Accident Benefit files, utilizing your expertise to provide mentoring and coaching throughout the Accident Benefit Department.Key ResponsibilitiesManage routine and moderately complex files through the...
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Dispute Management Team Representative
1 day ago
London, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a highly skilled Claims Representative III, Accident Benefits, Dispute Management Team to join our team!This is a 12-month secondment/contract opportunity.Key Responsibilities:Participate in the management of routine and moderately complex files through the dispute process.Represent the company in the negotiation and settlement...
-
Dispute Management Team Representative
1 day ago
London, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a highly skilled Claims Representative III, Accident Benefits, Dispute Management Team to join our team!This is a 12-month secondment/contract opportunity.Key Responsibilities:Participate in the management of routine and moderately complex files through the dispute process.Represent the company in the negotiation and settlement...
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Claims Specialist
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London, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a skilled Claims Specialist to join our Complex Injury Team, handling Accident Benefit files and complex claims with a strong understanding of legislation and regulations.Key ResponsibilitiesHandle a pending of Accident Benefit files while receiving regular intake of Complex and Catastrophic claimsAnalyze and interpret insurance...
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7 days ago
London, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a skilled Claims Specialist to join our Complex Injury Team, handling Accident Benefit files and complex claims with a strong understanding of legislation and regulations.Key ResponsibilitiesHandle a pending of Accident Benefit files while receiving regular intake of Complex and Catastrophic claimsAnalyze and interpret insurance...
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Claims Specialist
7 days ago
London, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a skilled Claims Specialist to join our Complex Injury Team, handling Accident Benefit files and complex claims with a strong understanding of legislation and regulations.Key ResponsibilitiesHandle a pending of Accident Benefit files while receiving regular intake of Complex and Catastrophic claimsAnalyze and interpret insurance...
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