Current jobs related to Technical Support Specialist - Moncton, New Brunswick - IGT
-
IT Support Specialist
1 month ago
Moncton, New Brunswick, Canada PeopleToGo Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at PeopleToGo. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients, troubleshooting and resolving complex technical issues, and ensuring that our clients receive the highest level of...
-
IT Support Specialist
1 month ago
Moncton, New Brunswick, Canada PeopleToGo Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at PeopleToGo. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients, troubleshooting and resolving complex technical issues, and ensuring that our clients receive the highest level of...
-
Product Support Specialist
2 weeks ago
Moncton, New Brunswick, Canada Brandt Full timeWe are seeking a skilled Product Support Specialist to join our team at Brandt. As a Product Support Specialist, you will be responsible for providing top-notch customer service and technical support to our clients.This role involves problem-solving, decision-making, and consultation to effectively and efficiently resolve customer issues. The ideal candidate...
-
Geomatics Support Specialist
2 weeks ago
Moncton, New Brunswick, Canada Brandt Full timeBrandt is seeking a Geomatics Support Specialist to join our team in the Eastern, Quebec or Atlantic region.This role involves providing product support, training, product development, and testing. The Geomatics Support Specialist will also assist in developing innovative strategies and applications to help our sales team and clients maximize the potential...
-
Product Support Specialist
1 week ago
Moncton, New Brunswick, Canada Brandt Full timeWe are seeking a skilled Product Support Specialist to join our team at Brandt. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers.This role involves troubleshooting and resolving technical issues related to GPS technology, communication systems, and other related...
-
Product Support Specialist
2 weeks ago
Moncton, New Brunswick, Canada Brandt Full timeWe are seeking a skilled Product Support Specialist to join our team at Brandt. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our customers through various communication channels.This role requires a strong problem-solving ability, excellent communication skills, and a customer-focused...
-
Geomatics Support Specialist
2 weeks ago
Moncton, New Brunswick, Canada Brandt Full timeBrandt is seeking a Geomatics Support Specialist to join our team in the Eastern, Quebec or Atlantic region.This role involves providing product support, training, product development, and testing. The Geomatics Support Specialist will also assist in developing innovative strategies and applications to help our sales team and clients maximize the potential...
-
Geomatics Support Specialist
1 month ago
Moncton, New Brunswick, Canada Brandt Full timeGeomatics Support SpecialistBrandt is seeking a skilled Geomatics Support Specialist to join our team in the Eastern, Quebec, or Atlantic region.This role involves providing product support, training, product development, and testing. The successful candidate will also assist in developing innovative strategies and applications to help our sales team and...
-
Network Support Specialist
4 weeks ago
Moncton, New Brunswick, Canada RF-MASK Consultant's Inc. Full timeJob Title: Network Support SpecialistWe are seeking a highly skilled Network Support Specialist to join our team at RF-MASK Consultant's Inc. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our company's network infrastructure.Key Responsibilities:Design and develop network architecture to meet...
-
Network Support Specialist
4 weeks ago
Moncton, New Brunswick, Canada RF-MASK Consultant's Inc. Full timeJob Title: Network Support SpecialistWe are seeking a highly skilled Network Support Specialist to join our team at RF-MASK Consultant's Inc. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our company's network infrastructure.Key Responsibilities:Design and develop network architecture to meet...
-
Network Support Specialist
1 month ago
Moncton, New Brunswick, Canada RF-MASK Consultant's Inc. Full timeJob Title: Network Support SpecialistWe are seeking a highly skilled Network Support Specialist to join our team at RF-MASK Consultant's Inc. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our company's network infrastructure.Key Responsibilities:Design and develop network architecture to meet...
-
Product Support Specialist
2 weeks ago
Moncton, New Brunswick, Canada Brandt Full timeWe are seeking a skilled Product Support Specialist to join our team at Brandt. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.This role involves troubleshooting and resolving technical issues related to GPS technology, mobile communication, and Bluetooth. You will...
-
Network Support Specialist
2 months ago
Moncton, New Brunswick, Canada RF-MASK Consultant's Inc. Full timeJob Title: Network Support SpecialistWe are seeking a highly skilled Network Support Specialist to join our team at RF-MASK Consultant's Inc. as a permanent employee.Key Responsibilities:Lead and coordinate teams of design professionals in the development and integration of information and communication system architecture, hardware, and software.Research,...
-
Corporate Support Officer
3 weeks ago
Moncton, New Brunswick, Canada Convergint Technologies Ltd Full timeAbout Convergint Technologies LtdWe are a dynamic company looking for a talented Remote Support Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Job SummaryWe are seeking a highly skilled and motivated Remote Support Specialist to join our team....
-
Corporate Support Officer
3 weeks ago
Moncton, New Brunswick, Canada Convergint Technologies Ltd Full timeAbout Convergint Technologies LtdWe are a dynamic company looking for a talented Remote Support Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Job SummaryWe are seeking a highly skilled and motivated Remote Support Specialist to join our team....
-
Geomatics Support Specialist
7 days ago
Moncton, New Brunswick, Canada Brandt Full timeBrandt is expanding its team of experts in geomatics support. We are currently seeking a skilled Geomatics Support Specialist to join our team in either our Eastern, Quebec, or Atlantic region.This role will involve providing product support, training, product development, and testing, as well as developing innovative strategies and applications to assist...
-
Deskside Support Specialist
2 months ago
Moncton, New Brunswick, Canada PeopleToGo Full timeJob SummaryWe are seeking a highly skilled Deskside Support Specialist to join our team at PeopleToGo. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesHardware Break-Fix Services: Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network...
-
Deskside Support Specialist
2 months ago
Moncton, New Brunswick, Canada PeopleToGo Full timeJob SummaryWe are seeking a highly skilled Deskside Support Specialist to join our team at PeopleToGo. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesHardware Break-Fix Services: Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network...
-
Administrative Support Specialist
1 week ago
Moncton, New Brunswick, Canada BOMBAY SPICES Full timeBOMBAY SPICES is seeking an Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our staff, including scheduling appointments, maintaining inventory, and performing data entry.Key Responsibilities:Schedule and confirm appointmentsMaintain inventory of...
-
Geomatics Support Specialist
4 weeks ago
Moncton, New Brunswick, Canada Brandt Full timeJob Title: Geomatics Support SpecialistBrandt is seeking a Geomatics Support Specialist to join our team in the Eastern, Quebec, or Atlantic region.This role is responsible for providing product support, training, product development, and testing. The Geomatics Support Specialist will also assist in developing innovative strategies and applications to help...
Technical Support Specialist
2 months ago
We are seeking a highly skilled Technical Support Specialist to join our team at IGT. As a Technical Support Specialist, you will play a critical role in the technical aspects of designing, testing, operating, and troubleshooting IT systems.
Key Responsibilities- Provide technical interface with customers, focusing on requirement definitions, user testing support, system operations support, troubleshooting, and incident management.
- Work closely with colleagues from various IGT Technology Departments, including Business Analysts, Quality Assurance, Software Development, System Operations, System Engineering, Infrastructure/IT, and Services teams.
- Collaborate with the Second Level Support team for incident resolution and perform Ops Support tasks as needed.
- Support incident root cause analysis, testing with customers/local staff for release problems resolution, and requirements clarification for software enhancements.
- Act as a Subject Matter Expert for local technical regulations, providing inputs to the Software Development and Quality Assurance teams.
- Test support to customers/local IGT teams and regulators, ensuring proper user test scripts are in place and executed.
- Work with the Quality Assurance team to assure that user test scripts are executed, including special testing conditions applicable to the specific jurisdiction.
- Support Integration Engineers for Test and Production environments deployments, including Hotfix deployments.
- Manage and maintain incident tickets using tracking tools (Salesforce and Jira).
- Provide technical inputs on Major Incidents Reports and coordinate with Infrastructure and Operations departments to maintain compliance with all regulations.
- Support training and documentation for new features introduced in the system.
- Engage with Project Teams for any delivery for the Jurisdiction.
- Bachelor's degree in Computer Science or Informatics.
- 3-5 years of working experience.
- Verbal and written communication skills in English.
- Knowledge of Database Administration and SQL.
- Knowledge of IBM DB2.
- Knowledge of Red Hat Linux, Windows (2008R2, 2012, etc.), and Linux Scripting and Windows PowerShell.
- Preferred qualifications include Software Development Lifecycle knowledge, Configuration Management knowledge, Software Quality Assurance experience, and ability to test, install, configure, and implement new software packages, technologies, and applications.
- Understanding of Infrastructure and/or Network maintenance, knowledge of incident tracking systems (Salesforce and Jira), and excellent communication and interpersonal skills.
- Ability to work creatively and analytically in a problem-solving environment and flexibility to travel as needed (no more than 20%).
- Building collaborative relationships.
- Decision making.
- Drive results.
- Foster innovation.
- Personal energy.
- Self-leadership.
