Customer Service Representative

1 day ago

Surrey, British Columbia, Canada 1262396 BC LTD. Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at 1262396 BC LTD.

Key Responsibilities
  • Process banking transactions and manage daily transactions with accuracy and efficiency.
  • Open and close personal and commercial accounts, ensuring all necessary information is collected and processed correctly.
  • Promote financial products and services to customers, providing excellent customer service and support.
  • Store, update, and retrieve financial data, maintaining accurate and up-to-date records.
  • Answer customer enquiries and resolve problems or discrepancies concerning their accounts, providing timely and effective solutions.
  • Process received information required to open accounts and savings plans, and assist with purchasing bonds.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a related field.
  • Excellent oral and written communication skills, with the ability to work effectively with customers and colleagues.
  • Efficient interpersonal skills, with the ability to work in a team environment.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment.
Computer and Technology Skills
  • Proficient in MS Access, MS Excel, MS Outlook, and MS Word.
Personal Suitability
  • Able to work accurately and efficiently, with a focus on delivering high-quality results.
  • Excellent client focus, with the ability to provide exceptional customer service.
  • Organized and able to prioritize tasks effectively, with a focus on meeting deadlines.

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