Quality Assurance Specialist
1 month ago
Sonova, a global leader in innovative hearing solutions, is seeking a Quality Assurance Support Analyst to ensure compliance with medical device standards and ensure product performance.
Key Responsibilities:- Collect and analyze field performance data, complaints, and trends to identify areas for improvement.
- Conduct analysis and recommend corrective and preventative actions to ensure product reliability and customer satisfaction.
- Provide specialized quality analysis and reporting as required.
- Assist in completing biological safety assessments and coordinating risk management processes.
- Investigate product-related complaints and prepare reports for management.
- Participate in improvement teams and provide input on quality issues.
- Degree in Science, Healthcare, Software, or Mechanical Engineering.
- Minimum 3 years of experience in a hi-tech product/electronics environment or medical device field.
- Familiarity with ISO 13485, MDSAP, and MDR regulations.
- Experience in risk management and documentation is desirable.
- Ability to give presentations and explain complex device quality regulations to non-experts.
Sonova is a global leader in innovative hearing solutions, with a collaborative culture and opportunities for continuous self-improvement. We value diversity and inclusion and offer a rich benefits plan, mentorship program, and career development plans.
Sonova Canada is a certified Great Place to Work, and we are committed to equal treatment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
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