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Retail Sales Supervisor

2 months ago

Brampton, Ontario, Canada Brampton Hardwood Floors Ltd. Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at Brampton Hardwood Floors Ltd. as a key member of our sales team.

Key Responsibilities
  • Staff Supervision: Oversee and manage the performance of sales staff, providing guidance and support to ensure excellent customer service and sales results.
  • Sales Operations: Assign sales staff to duties, manage sales floor operations, and ensure a smooth customer experience.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock levels and minimizing stockouts or overstocking.
  • Customer Service: Provide exceptional customer service, resolving customer complaints and issues in a professional and timely manner.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform sales strategies.
  • Team Collaboration: Work closely with other departments, including design and operations, to ensure seamless communication and collaboration.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of sales or retail management experience
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
Work Environment

This is a permanent, full-time position working 35 hours per week in a fast-paced retail environment. The ideal candidate will be able to work effectively in a team environment and provide excellent customer service in a dynamic and ever-changing sales environment.