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Food Service Team Lead

2 months ago

Pickering, Ontario, Canada HAKKA BOYZ Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at HAKKA BOYZ. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service establishment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Establish methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory levels.
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Customer Service
    • Ensure that food and service meet quality control standards, exceeding customer expectations and promoting a positive brand image.
    • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Reporting and Administration
    • Prepare and submit reports, providing valuable insights for business improvement and decision-making.
Support for Diverse Groups
  • Support for Persons with Disabilities
    • Provide awareness training to employees, promoting a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees
    • Provide diversity and cross-cultural training, promoting a welcoming work environment for newcomers and refugees.
  • Support for Youths
    • Provide awareness training to employees, promoting a welcoming work environment for youth.
  • Support for Indigenous People
    • Provide cultural competency training and awareness training, promoting a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities
    • Provide diversity and cross-cultural training, promoting a welcoming work environment for members of visible minorities.
Work Environment

This is a permanent position, working 30-40 hours per week. The work language is English.