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Food Service Team Lead

2 months ago

NiagaraontheLake, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of kitchen staff, including food preparation, portioning, and presentation.
    • Train and develop staff in job duties, sanitation, and safety procedures.
    • Establish methods to meet work schedules and ensure efficient kitchen operations.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
  • Inventory and Record-Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Estimate ingredient and supply requirements for meal preparation.
  • Reporting and Communication
    • Prepare and submit reports on kitchen operations and performance.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience
    • Will train.
    • Or equivalent experience.
  • Work Setting
    • Restaurant.
  • Supervision
    • 1 to 2 people.
  • Work Term
    • Permanent.
  • Work Language
    • English.
  • Hours
    • 30 hours per week.