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Guest Vehicle Coordinator

3 months ago

Halifax, Nova Scotia, Canada Indigo Park Canada Inc. Full time

Join Our Team as a Valet Parking Specialist

Are you looking for a rewarding position where you can make a positive difference in people's lives every day? At Indigo Park Canada Inc., we offer competitive compensation, comprehensive benefits, and paid breaks as part of our dynamic team.

As a leader in parking management and urban mobility solutions, Indigo has been enhancing customer parking experiences for over fifty years. With operations in eleven countries, we pride ourselves on delivering innovative and personalized parking solutions.

We are currently in search of enthusiastic, dependable, and friendly individuals to join our Atlantic Canada team as Valet Parking Specialists, stationed at various locations.

WORK SCHEDULE:

Successful candidates will typically work full-time, 9-hour shifts, starting as early as 7 AM and concluding as late as 12 AM. Our services operate seven days a week, so candidates should be prepared for a mix of weekend and weekday shifts.

Reliable transportation is essential, along with a valid Canadian driver's license and a clean driving record. A minimum of three years of driving experience is also required.

The ideal candidate will possess strong problem-solving skills, the ability to engage with the public and clients in a professional and courteous manner, and excellent communication abilities.

KEY RESPONSIBILITIES:

OPERATIONS:

  • Welcome and greet guests upon arrival
  • Efficiently park and retrieve vehicles
  • Safely operate vehicles in tight spaces
  • Conduct thorough inspections of vehicles for any damages
  • Issue and collect valet tickets as necessary
  • Safeguard keys in a secure key box
  • Ensure vehicles are locked after parking
  • Maintain cleanliness in the work and parking areas
  • Assist guests with inquiries and provide directions
  • Adhere to all company policies and procedures

CUSTOMER RELATIONS:

  • Foster positive relationships with customers
  • Address customer complaints and contribute to solutions
  • Communicate effectively with customers in English

QUALIFICATIONS:

  • High school diploma or equivalent
  • Strong interpersonal skills, including professionalism and diplomacy
  • Prior experience in customer service
  • Valet experience is an asset
  • Effective verbal and written communication skills
  • Commitment to customer service and teamwork
  • Able to work outdoors in various weather conditions
  • Valid Canadian driver's license and clean driving record
  • Minimum of three years of driving experience
  • Ability to maneuver vehicles in confined spaces without damage
  • Experience with manual transmission vehicles is a plus

We provide paid training, breaks, and uniforms at no cost.

Employment is contingent upon successful completion of a pre-employment screening, including a criminal record check.

Job Types: Full-time, Permanent

Pay: Starting at $18.27 per hour

Expected hours: 36 – 45 hours per week

Additional Compensation:

  • Overtime pay
  • Tips

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Language Requirement:

  • French not required

Schedule:

  • 8-hour shifts

Experience:

  • Customer service: 1 year (required)
  • Driving: 3 years (required)

License/Certification:

  • Canadian Driving License (required)

Work Location: In person