Current jobs related to Regional Service Manager - Ottawa, Ontario - BGIS

  • Regional Service Manager

    2 months ago

    Ottawa, Ontario, Canada BGIS Full time

    Job Title: Regional Service ManagerAt BGIS, we are seeking a highly skilled and experienced Regional Service Manager to join our team. As a Regional Service Manager, you will be responsible for the effective management of a skilled trades operation, driving team engagement, and ensuring achievement of all requirements.Key Responsibilities:Manage a team of...

  • Regional Service Manager

    2 months ago

    Ottawa, Ontario, Canada BGIS Full time

    Job Title: Regional Service ManagerAt BGIS, we are seeking a highly skilled and experienced Regional Service Manager to join our team. As a Regional Service Manager, you will be responsible for the effective management of a skilled trades operation, driving team engagement, and ensuring achievement of all requirements.Key Responsibilities:Manage a team of...

  • Regional Service Manager

    3 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Company Full time

    Regional Service Manager Job DescriptionAs a key member of our North American Driver and Vehicle Information Systems (NA-DVIS) team, the Regional Service Manager will play a vital role in ensuring the delivery of exceptional service to our customers.Key Responsibilities:Develop and implement service strategies to meet customer needs and expectationsLead a...

  • Regional Service Manager

    3 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Company Full time

    Regional Service Manager Job DescriptionAs a key member of our North American Driver and Vehicle Information Systems (NA-DVIS) team, the Regional Service Manager will play a vital role in ensuring the delivery of exceptional service to our customers.Key Responsibilities:Develop and implement service strategies to meet customer needs and expectationsLead a...

  • Regional Service Manager

    4 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Company Full time

    Regional Service ManagerAt Canadian Bank Note Company, we are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team.Key Responsibilities:Lead the development and implementation of service strategies to drive business growth and customer satisfaction.Collaborate with cross-functional...

  • Regional Service Manager

    4 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Company Full time

    Regional Service ManagerAt Canadian Bank Note Company, we are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team.Key Responsibilities:Lead the development and implementation of service strategies to drive business growth and customer satisfaction.Collaborate with cross-functional...

  • Regional Service Manager

    4 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerJob Summary:We are seeking a highly skilled Regional Service Manager to oversee service operations for our Canadian Driver Licence and Identification (DL/ID) customers. As a key member of our North American Driver and Vehicle Information Systems (NA-DVIS) team, you will play a crucial role in delivering top-notch service...

  • Regional Service Manager

    4 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerJob Summary:We are seeking a highly skilled Regional Service Manager to oversee service operations for our Canadian Driver Licence and Identification (DL/ID) customers. As a key member of our North American Driver and Vehicle Information Systems (NA-DVIS) team, you will play a crucial role in delivering top-notch service...

  • Regional Service Manager

    3 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerAt Canadian Bank Note, we are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team. As a key member of our team, you will play a crucial role in overseeing service operations for our Canadian Driver Licence and Identification (DL/ID) customers.Key...

  • Regional Service Manager

    1 month ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerJob Summary:We are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team. As a key member of our team, you will be responsible for overseeing service operations for our Canadian Driver Licence and Identification (DL/ID) customers, ensuring...

  • Regional Service Manager

    2 months ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerAbout the Role:We are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team. As a key member of our team, you will be responsible for overseeing service operations for our Canadian Driver Licence and Identification (DL/ID) customers, ensuring they...

  • Regional Service Manager

    1 month ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerJob Summary:We are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team. As a key member of our team, you will be responsible for overseeing service operations for our Canadian Driver Licence and Identification (DL/ID) customers, ensuring...

  • Regional Service Manager

    2 months ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerAbout the Role:We are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team. As a key member of our team, you will be responsible for overseeing service operations for our Canadian Driver Licence and Identification (DL/ID) customers, ensuring they...

  • Regional Service Manager

    4 weeks ago

    Ottawa, Ontario, Canada BGIS Full time

    Job Title: Regional Service ManagerAt BGIS, we are seeking a highly skilled and experienced Regional Service Manager to join our team. As a key member of our facilities management team, you will be responsible for the effective management of a skilled trades operation.Key Responsibilities:Drive team engagement to ensure achievement of all...

  • Regional Service Manager

    4 weeks ago

    Ottawa, Ontario, Canada BGIS Full time

    Job Title: Regional Service ManagerAt BGIS, we are seeking a highly skilled and experienced Regional Service Manager to join our team. As a key member of our facilities management team, you will be responsible for the effective management of a skilled trades operation.Key Responsibilities:Drive team engagement to ensure achievement of all...

  • Regional Manager

    4 weeks ago

    Ottawa, Ontario, Canada Dynacare Full time

    Job Title: Regional ManagerAt Dynacare, we're seeking a highly skilled Regional Manager to oversee the operation of our Laboratory and Health Services Centers. As a key member of our team, you will be responsible for building and managing a high-performing team, fostering a culture of quality and continuous improvement, and ensuring exceptional customer...

  • Regional Manager

    4 weeks ago

    Ottawa, Ontario, Canada Dynacare Full time

    Job Title: Regional ManagerAt Dynacare, we're seeking a highly skilled Regional Manager to oversee the operation of our Laboratory and Health Services Centers. As a key member of our team, you will be responsible for building and managing a high-performing team, fostering a culture of quality and continuous improvement, and ensuring exceptional customer...

  • Regional Manager

    1 month ago

    Ottawa, Ontario, Canada Dynacare Full time

    Job Title: Regional ManagerAt Dynacare, we're seeking a highly skilled Regional Manager to oversee the operation of our Laboratory and Health Services Centers. As a key member of our team, you will be responsible for building and managing high-performing teams, fostering a culture of quality and continuous improvement, and ensuring exceptional customer...

  • Regional Manager

    1 month ago

    Ottawa, Ontario, Canada Dynacare Full time

    Job Title: Regional ManagerAt Dynacare, we're seeking a highly skilled Regional Manager to oversee the operation of our Laboratory and Health Services Centers. As a key member of our team, you will be responsible for building and managing high-performing teams, fostering a culture of quality and continuous improvement, and ensuring exceptional customer...

  • Regional Service Manager Lead

    3 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Company Full time

    Job Title: Regional Service ManagerInternal Job Title: Regional Service ManagerJob Type: Permanent, Full timeWork Model: HybridPosition Summary:As a Regional Service Manager in our North American Driver and Vehicle Information Systems (NA-DVIS) team, you will play a crucial role in overseeing the delivery of high-quality services to our clients. Your primary...

Regional Service Manager

1 month ago

Ottawa, Ontario, Canada BGIS Full time
Job Title: Regional Service Manager

At BGIS, we are seeking a highly skilled and experienced Regional Service Manager to join our team. As a key member of our facilities management team, you will be responsible for the effective management of a skilled trades operation.

Key Responsibilities:
  • Drive team engagement to ensure achievement of all requirements
  • Collaborate on process development and implementation
  • Achieve service level agreements and maintain compliance with all regulatory, safety, and other requirements
People Leadership:
  • Manage a team of technicians for the assigned region
  • Responsible for people-oriented activities including employee engagement, development, and performance management, hiring and retention, compensation recommendations
  • Ensure compliance with health and safety standards in the delivery of work through activities including conducting regular tool box talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents
  • Ensure work is performed in accordance with all internal and external requirements
  • Maintain current awareness and knowledge of all applicable regulations and requirements
  • Provide technical support to technicians
Service/Operations Management:
  • Manage operational budgets with a focus on cost control (burden costs), and weekly work order expenditures
  • Collaborate with relevant stakeholders to review, develop, refine, and implement processes and standard operating procedures
  • Recommend and implement technologies to achieve greater efficiencies and productivity
  • Maintain current awareness and ensure compliance with all applicable regulations and requirements
  • Deploy technicians to projects and work orders and ensure projects and work orders are completed on-time and meet all requirements
  • Monitor and drive team performance to ensure achievement of service level agreements and performance metrics
  • Achieve greater efficiencies through factors including effective resource utilization and labor loading, work order and callback issues review, and developing and implementing corrective solutions, leveraging self-perform
  • Collaborate with Dispatch and CMMS teams for effective service delivery
  • Investigate and resolve operational issues
  • Act with a high degree of urgency in resolving issues to ensure timely resolution and maintain client satisfaction
Requirements:
  • Minimum education: Community college diploma or equivalent training (RPA, CET)
  • Job-related experience: More than five years up to ten years
  • Knowledge and skills:
    • 8 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level
    • In-depth knowledge of applicable regulatory requirements and maintains current awareness
    • Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing
    • Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved
    • Skilled at managing a skilled trades operations and employees
    • Ability to develop and implement processes and standard operating procedures
    • Skilled at influencing, persuading, and negotiating
    • Computer proficiency
  • Licenses and/or professional accreditation:
    • Trade certification in one or more of the following would be considered an asset
    • Journeyman level Refrigeration license
    • Journeyman level Electrical license
    • Journeyman level Plumbing license

At BGIS, we are an equal opportunity employer and welcome applicants from diverse backgrounds. If you require accommodation during the recruitment process, please contact us. We will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.