Dining Services Coordinator

2 months ago

Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

About the Role

The Dining Services Coordinator is responsible for ensuring the smooth operation of patient meal services at Southlake Regional Health Centre. This role requires strong communication and organizational skills to effectively manage patient meal requests and provide exceptional customer service.

Key Responsibilities

  • Prepare and distribute patient menus in a timely manner
  • Obtain patient meal choices via computer for two meals daily
  • Provide front-line service to patients and families, responding to food and meal requests and queries
  • Respond to phone calls related to patient feeding, catering, and other department business

Requirements

  • Minimum Grade 12 Education
  • Basic knowledge of therapeutic diets an asset
  • Experience and/or knowledge in food and nutrition basics an asset
  • Demonstrated PC computer skills
  • Knowledge of Computrition Computer Application an asset
  • Knowledge of HBOC an asset
  • Knowledge of Excel spreadsheets an asset
  • Meet deadlines, ability to multi-task
  • Self-starter and work independently
  • Customer-oriented, able to deal with people, pleasant phone manner
  • Demonstrated excellence in communication, both written and verbal
  • Demonstrated problem assessment skills
  • Demonstrated commitment to customer service and teamwork
  • Demonstrated individual leadership skills
  • Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting healthcare environment.
  • Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion
  • Models behavior that is aligned with the values of Southlake Regional Health Centre.

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