Automotive Quality Assurance Manager

3 weeks ago


Hamilton, Ontario, Canada Hamilton Child and Family Supports Full time
Job Title: Quality Assurance Supervisor

Hamilton Child and Family Supports is seeking a skilled Quality Assurance Supervisor to join our team. As a key member of our organization, you will be responsible for ensuring the highest quality data and information is available to support well-informed decision making.

Key Responsibilities:
  • Develop and refine key performance indicators to measure goals and objectives.
  • Lead the development of timely and accurate reports for management.
  • Ensure data analysis related to organizational efficiency and effectiveness of service delivery.
  • Oversee research and evaluation, including research ethics applications and data collection.
  • Assist in implementing service practices that ensure public accountability.
  • Engage and develop people by creating a learning-focused and inclusive team culture.
Requirements:
  • Experience in business analysis, statistics, and research techniques.
  • Progressively responsible positions, with experience in child welfare preferred.
  • Knowledge of child welfare business practice, legislation, and CAS programs and services.
  • Excellent knowledge of quality assurance and quality control theory and best practice.
  • Strong experience with statistical software and database applications.
About Us:

Hamilton Child and Family Supports is a not-for-profit charitable organization committed to the well-being and protection of children. We value diversity and promote equity, and we are dedicated to building a workforce that reflects the diversity of the community we serve.

We offer a culture of inclusiveness and diversity, barrier-free and accessible employment practices, and a commitment to providing accommodation supports during the selection and interview process. All employees are expected to demonstrate respect, empathy, and accountability to the children and families we serve and each other.

Interested applicants should submit a current resume to careers@hamiltoncfs.ca or by Fax: (905) 522-1089, clearly indicating the Job Posting Number (#022/24).



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