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Security Officer

2 months ago

Medicine Hat, Alberta, Canada Paladin Security Full time

Job Summary:

We are seeking a highly skilled and experienced Security Officer to join our team at Paladin Security. As a Security Officer, you will be responsible for ensuring the safety and security of our clients and their properties.

Key Responsibilities:

  • Provide exceptional customer service and assistance to clients and patrons
  • Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
  • Attend and investigate security alarms and emergencies in a timely and professional manner
  • De-escalate crisis situations, provide support and liaise with emergency personnel
  • Exercise crowd control and evict trespassers
  • Write clear and detailed reports including incident, emergency, liability and day-to-day reports
  • Provide first aid and medical response when required to any person(s)
  • Utilize two-way radios and computer applications to communicate site activities
  • Handle Lost & Found items and inquires

Requirements:

  • Ability to obtain a valid Alberta security license
  • Excellent communication skills, both written and verbal
  • Excellent customer service skills
  • Strong observational skills
  • Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
  • Ability to walk 18/20km and stairs

Education and Certification:

  • High School Diploma/GED
  • Valid Security License
  • An unrestricted class 5 driver's license is considered an asset