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Partnership Success Coordinator
3 months ago
Please note the internal title for this role is Affiliate Coordinator
As a Partnership Success Coordinator, you will be instrumental in enhancing our collaboration channels to boost lead generation and merchant acquisition. Your primary duties will involve nurturing and expanding Helcim's partnership networks through consistent interactions with partners, onboarding new program participants, and activating partnerships. You will cultivate and sustain robust relationships with our partners to pinpoint and implement mutually advantageous opportunities. Utilizing data, you will optimize current partnerships, assist in the onboarding of new partners, and ensure precise reporting both internally and to external stakeholders.
This position offers a fantastic opportunity to join a dynamic, expanding fintech startup and assume significant responsibilities from the outset. At Helcim, particularly in this role, your contributions will have a direct and meaningful impact every single day.
Key Responsibilities:- Develop and enhance opportunities through our partnership channels (affiliates, integration partners, relationship partners including banks/credit unions and associations).
- Establish genuine relationships with partners and affiliates to foster mutually beneficial opportunities.
- Evaluate program applications and onboard new partners.
- Collaborate with marketing, sales, and the Helcim Executive Team to identify growth opportunities to expand and enhance our existing partnerships.
- Engage in reporting activities pertinent to partnership channels both internally and to our partners.
- Manage the partner relationship during the transition from Partnership Sales.
- Continuously refine and implement detailed partner account plans (regular partnership meetings, activation strategies, risk identification and mitigation, reporting).
- Propel the partnership team and the company forward with an entrepreneurial mindset, taking full ownership and accountability for nurturing, expanding, and maximizing the relationship's potential through innovative strategies.
- Occasional travel may be required.
- A natural relationship builder with high emotional intelligence, eager to meet diverse individuals to understand their business, objectives, and challenges.
- Possess a Sales or Hyper Growth mindset.
- A friendly, charismatic, and trustworthy relationship developer, confident and enthusiastic about connecting with others and sharing insights.
- Equally comfortable working independently and collaborating within a team.
- A motivated individual who thrives in the fast-paced, unstructured environment of a scale-up, hungry for growth, impact, and results.
- Exhibit a positive and resilient attitude, able to persevere through challenges. When faced with a "no," you view it as a learning opportunity rather than a setback.
- Direct experience in account management, Client Success, affiliate marketing, partnerships, or sales teams.
- Exceptional communication skills with the ability to convey complex information and concepts clearly.
- Familiarity with Google Suite and CRM platforms (Hubspot is a plus).
- Ability to analyze and utilize data to assess existing partnerships and identify risks and growth opportunities.
- Experience in a startup or scale-up environment.
- Strong project management and organizational skills.
At Helcim, we cultivate teams of engaged, caring, and intelligent individuals. In return, we provide an environment where you'll be excited to come to work each day and tackle challenges alongside your colleagues. Discover more about working at Helcim in our culture book, The Way of the Helcim.
Our Approach to Total RewardsAs part of our team, you'll enjoy exceptional benefits including competitive salary, comprehensive health benefits, stock options, and generous vacation time. You'll also have the chance to recharge and connect with your team members at company social events.
Hybrid Work and FlexibilityWe believe that being together fosters rapid learning and growth while keeping us focused on our mission. This is why we've adopted a hybrid work model; it allows for the best of remote and in-person interactions while providing time for focused work and collaboration opportunities. We understand that hybrid work may not suit everyone, and that's perfectly fine. However, if you seek a blend of flexibility and a supportive community, this is the place for you.
Helcim operates on a hybrid work structure where team members can work three days in the office and two days remotely.
Join Our TeamWe dedicate significant time and energy to envisioning and creating a company culture that encourages discussion, the exchange of ideas, and the execution of outstanding products and services. We are friendly and collaborative, working together to achieve ambitious goals. If you are interested in joining our team and believe you can contribute to the growth and success of our company, we would love to hear from you.
Candidates must be eligible to work in Canada.
