Bilingual Service Delivery Manager

2 months ago

Toronto, Ontario, Canada GardaWorld Full time

Are you ready to take on a leadership role that combines strategic thinking with operational expertise? GardaWorld is seeking a seasoned Bilingual (EN/FR) Service Delivery Manager to drive our business forward.

As a key member of our team, you will be responsible for overseeing daily operations, developing and implementing streamlined processes, and collaborating with cross-functional teams to optimize resource allocation. Your analytical and problem-solving skills will be essential in monitoring performance metrics, analyzing data, and implementing improvements to enhance operational effectiveness.

Key Responsibilities:

  • Develop and implement strategic initiatives to drive business growth and improve operational efficiency.
  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  • Foster a culture of teamwork, accountability, and continuous improvement among team members.
  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Requirements:

  • Post-secondary education or equivalent work experience.
  • A minimum of 1-3 years of direct management experience.
  • Conversationally fluent in both French and English.
  • Strong leadership skills with a track record of building high-performing teams.
  • Exceptional analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details:

  • Employment Type: Permanent
  • Location: Billy Bishop Toronto City Airport (YTZ)

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