Bilingual Service Delivery Leader

2 weeks ago

Toronto, Ontario, Canada GardaWorld Full time

Lead with Impact

GardaWorld seeks a seasoned Bilingual Service Delivery Manager to drive operational efficiency and strategic growth. As a key leader, you will oversee our daily operations, ensuring seamless execution and optimizing processes for maximum impact.

Key Responsibilities:

  • Develop and implement streamlined processes to enhance efficiency and productivity.
  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  • Foster a culture of teamwork, accountability, and continuous improvement among team members.
  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Requirements:

  • Post-secondary education or equivalent work experience.
  • A minimum of 1-3 years of direct management experience.
  • Conversationally fluent in both French and English.
  • Strong leadership skills with a track record of building high-performing teams.
  • Exceptional analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • A strategic mindset with the ability to drive results in a dynamic environment.

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