Customer Experience Coordinator

3 weeks ago


Markham, Ontario, Canada Hyundai Full time
Customer Experience Coordinator

Hyundai Auto Canada Corp. is a leading automotive brand in Canada, committed to providing world-class products and exceptional customer experiences. We are seeking a highly skilled Customer Experience Coordinator to join our team in Markham, ON.

Key Responsibilities:
  • Respond to customer inquiries and concerns in a timely and professional manner.
  • Analyze requests for assistance and advise customers and dealers on current policies and procedures.
  • Liaise with internal teams and external partners to resolve complex customer issues.
  • Assist in decisions related to goodwill cases and identify trends to improve customer experience.
Requirements:
  • 2-5 years of relevant experience in customer service or a related field.
  • Excellent communication skills in English and French.
  • Good MS Office skills, particularly MS PowerPoint and MS Excel.
Why Work with Us?

Hyundai Auto Canada Corp. is a dynamic and award-winning organization that values diversity, inclusion, and employee well-being. We offer a comprehensive benefits package, flexible work arrangements, and opportunities for growth and development.



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