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Spa Operations Manager

2 months ago

Dawson Creek, Canada Pro Nails & SPa Full time
Job Summary

We are seeking a highly skilled and experienced Spa Supervisor to join our team at Pro Nails & Spa. As a key member of our management team, you will be responsible for ensuring the smooth operation of our spa facilities and providing exceptional customer service to our clients.

Key Responsibilities
  • Scheduling and Operations
    • Coordinate and schedule spa services and treatments
    • Ensure efficient use of spa facilities and resources
  • Client Services
    • Provide exceptional customer service to clients
    • Assist clients with special needs and requirements
  • Team Management
    • Supervise and coordinate the activities of spa staff
    • Train and develop staff in job duties and company policies
  • Quality and Safety
    • Monitor and maintain high standards of quality and safety in spa operations
    • Ensure compliance with company policies and procedures
  • Reporting and Administration
    • Prepare and submit reports on spa operations and performance
    • Manage spa inventory and supplies
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a spa or related environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Flexibility to work a variety of shifts, including evenings and weekends