Client Relations Specialist

4 weeks ago

SaintHyacinthe, Quebec, Canada Veolia Full time

Job Title: Customer Support Representative

Company Overview

Veolia Group is dedicated to leading the way in ecological transformation. With a global workforce, the organization develops and implements innovative, practical, and impactful solutions for managing water, waste, and energy. Veolia plays a crucial role in enhancing resource accessibility, conserving existing resources, and renewing them. The company has made significant contributions in providing clean water, treating wastewater, generating energy, and recycling waste.

Role Overview

The Customer Support Representative is responsible for managing customer inquiries and processing orders efficiently.

Key Responsibilities:

  • Manage incoming customer calls;
  • Process customer orders and liaise with shipping teams as needed to ensure smooth operations;
  • Facilitate effective communication among various operational departments (technical services, credit department, and operations) concerning customer inquiries;
  • Address questions related to our products and services;
  • Follow up with customers to ensure satisfaction;
  • Prepare quotations for clients;
  • Maintain accurate customer records;
  • Perform additional related tasks as required.

Qualifications

Essential Skills:

  • 1 to 3 years of experience in a similar role;
  • High school diploma or equivalent;
  • Bilingual proficiency (oral and written) in French and English is essential for communication with clients across Canada;
  • Strong analytical and problem-solving abilities;
  • Customer-focused mindset;
  • Ability to work independently, take initiative, and adapt to changing situations;
  • Excellent organizational skills;
  • Strong verbal and written communication skills;
  • Capability to manage multiple tasks simultaneously;
  • Proficiency in MS Office, Google Mail, and Google Drive.

Work Environment:

This is a permanent, full-time position with a standard work schedule from Monday to Friday. A hybrid work option may be available.

The role primarily involves working in an office setting, which may require extended periods of sitting and using a phone or computer. Interaction with colleagues and clients is a key component of the position. Occasionally, the role may involve handling heavy boxes weighing up to 40 pounds and moving office supplies as needed.

Why Join Us?

  • Be part of a company that is shaping the future;
  • Experience continuous growth and development;
  • Engage in diverse projects that leverage your skills;
  • Face challenges that keep your work dynamic;
  • Advance your career aligned with your professional aspirations;
  • Access internal and external training and support programs;
  • Enjoy competitive compensation, retirement plans, and benefits;
  • Collaborate with multidisciplinary teams in a workplace that prioritizes occupational health and safety.

We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted.

Veolia North America is committed to providing equal employment opportunities and fostering a discrimination-free and harassment-free workplace.

  • Client Relations Specialist

    4 weeks ago

    Saint-Hyacinthe, Quebec, Canada Veolia Full time

    Job Title: Customer Support RepresentativeCompany OverviewVeolia Group is dedicated to leading the way in ecological transformation. With a global workforce, the group innovates and implements practical solutions for the management of water, waste, and energy. Veolia plays a crucial role in enhancing resource accessibility, conserving existing resources, and...

  • Client Relations Specialist

    4 weeks ago

    Saint-Eustache, Quebec, Canada OPENLANE Full time

    Job Title: Client Relations Specialist OPENLANE is a leader in the automotive industry, dedicated to empowering independent automotive dealers with innovative financing solutions. With decades of expertise, we strive to support dealers in realizing their ambitions. Our financial products are designed to enhance cash flow, enabling dealers to concentrate...

  • Client Relations Specialist

    4 weeks ago

    Saint-Eustache, Quebec, Canada OPENLANE Full time

    Job Title: Client Relations Specialist OPENLANE is a leader in the automotive sector, committed to empowering independent automotive dealers with innovative financing solutions. With a rich history and extensive experience, we strive to support dealers in reaching their business aspirations. Our financial services are designed to enhance cash flow,...

  • Client Relations Associate

    4 weeks ago

    Saint-Hyacinthe, Quebec, Canada Restaurant Summum St-Hyacinthe inc. Full time

    Position: Client Relations Associate at Restaurant Summum St-Hyacinthe inc.Process customer requests at the service counter and via telephone Assist in the preparation of cheese selections Oversee inventory management in accordance with established guidelines Ensure that stock levels are consistently maintained Uphold cleanliness and organization in the...

  • Client Relations Specialist

    4 weeks ago

    Saint-Augustin-de-Desmaures, Quebec, Canada American Iron & Metal Full time

    Company Overview Join the thriving team at AIM. American Iron and Metals Company (AIM) stands as a prominent global entity in the metals recycling sector, boasting over 125 locations and a workforce of 3,500 employees worldwide. Our enduring success over the past eight decades is a testament to the commitment of our team members and the unwavering...

  • Client Support Specialist

    1 week ago

    Saint-Hyacinthe, Quebec, Canada Veolia Full time

    About VeoliaVeolia is a leading environmental transformation company that aims to be the reference in water, waste, and energy management. With a global presence and a team of over 230,000 employees, Veolia designs and implements innovative solutions to manage resources, preserve available resources, and renew them. Our three complementary business lines...

  • Client Support Specialist

    2 weeks ago

    Saint-Hyacinthe, Quebec, Canada Veolia Full time

    About VeoliaVeolia is a leading environmental transformation company that aims to be the reference in water, waste, and energy management. With a global presence and a team of over 230,000 employees, Veolia designs and implements innovative solutions to manage resources, preserve available resources, and renew them. Our three complementary business lines...

  • Client Relations Technician

    4 weeks ago

    Saint-Augustin-de-Desmaures, Quebec, Canada Avantis Coopérative Full time

    Technical Support SpecialistAre you knowledgeable about machinery? Do you thrive in dynamic environments and possess a knack for guiding clients? If you have excellent listening abilities, are polite, and have a passion for customer service, we want to hear from you!Join us for engaging days at a cooperative that values your expertise.Make a significant...

  • Financial Services Specialist

    3 days ago

    Saint-Hyacinthe, Quebec, Canada Desjardins Full time

    Financial Services Specialist **Job Summary** As a Financial Services Specialist at Desjardins, you will play a key role in developing and maintaining lasting relationships with members and clients. Your primary responsibility will be to provide expert advice on financial products and services, ensuring that clients' needs are met and their financial goals...

  • Financial Services Specialist

    2 days ago

    Saint-Hyacinthe, Quebec, Canada Desjardins Full time

    Financial Services Specialist **Job Summary** As a Financial Services Specialist at Desjardins, you will play a key role in developing and maintaining lasting relationships with members and clients. Your primary responsibility will be to provide expert advice on financial products and services, ensuring that clients' needs are met and their financial goals...

  • Client Relations Specialist

    4 weeks ago

    Saint-Jérôme, Quebec, Canada Volkswagen Laurentides Full time

    Automotive Service Consultant PositionJoin our team at Volkswagen Laurentides as an Automotive Service Consultant.CompensationSalary is negotiable based on your experience and qualifications.LocationPosition available in Saint-Jérôme, QC.Key ResponsibilitiesRespond to customer inquiries via phoneConduct follow-ups with clientsProvide exceptional customer...

  • Senior Manager of Client Relations in Agriculture

    4 weeks ago

    Saint-Hyacinthe, Quebec, Canada Farm Credit Canada Full time

    Position Overview:Join Farm Credit Canada as a Senior Relationship Manager, focusing on Corporate and Senior Accounts within the agribusiness sector. This permanent role requires proficiency in both English and French, allowing you to engage effectively with a diverse clientele.Key Responsibilities:Establish and nurture connections with entrepreneurs and...

  • Administrative Support Specialist

    4 weeks ago

    Saint-Hyacinthe, Quebec, Canada CISSS de la Montérégie-Est Full time

    Job Title: Administrative Support SpecialistBecome a vital part of our healthcare team serving the community in Beloeil and its neighboring regions. As an Administrative Support Specialist at a CHSLD or CLSC, you will play a crucial role in enhancing the quality of life for those we serve, as part of the integrated health and social services center of...

  • Client Relations Associate

    4 weeks ago

    Saint-Jean-sur-Richelieu, Quebec, Canada Savers Value Village Full time

    Position: Customer Support Specialist at Village des Valeurs Village des Valeurs, a member of the Savers family, is a leading global retailer specializing in high-quality, gently used apparel, accessories, and household goods. Our sustainable business model focuses on the buying, reselling, and recycling of items, significantly reducing waste and promoting...

  • Leasing Specialist

    3 days ago

    Saint-Hyacinthe, Quebec, Canada CAPREIT Full time

    Are you a customer-focused individual looking for a rewarding career in residential property management? We're seeking a Leasing Specialist to join our team at CAPREIT, a growth-oriented company that owns and operates high-quality rental communities across Canada. As a Leasing Specialist, you will be the frontline liaison between our residents and our...

  • Leasing Specialist

    2 days ago

    Saint-Hyacinthe, Quebec, Canada CAPREIT Full time

    Are you a customer-focused individual looking for a rewarding career in residential property management? We're seeking a Leasing Specialist to join our team at CAPREIT, a growth-oriented company that owns and operates high-quality rental communities across Canada. As a Leasing Specialist, you will be the frontline liaison between our residents and our...

  • Fiscal Policy Specialist

    1 week ago

    Saint-Hyacinthe, Quebec, Canada SCF Conseils Full time

    About the RoleAs a Fiscal Policy Specialist at SCF Conseils, you will play a key role in planning and executing tax mandates. You will work closely with clients to gather information and documents, discuss accounting and taxation matters, and perform necessary tasks with intermediaries. You will also be responsible for correspondence and follow-ups.Key...

  • Fiscal Policy Specialist

    2 weeks ago

    Saint-Hyacinthe, Quebec, Canada SCF Conseils Full time

    About the RoleAs a Fiscal Policy Specialist at SCF Conseils, you will play a key role in planning and executing tax mandates. You will work closely with clients to gather information and documents, discuss accounting and taxation matters, and perform necessary tasks with intermediaries. You will also be responsible for correspondence and follow-ups.Key...

  • Inventory Control Specialist

    4 weeks ago

    Saint-Hyacinthe, Quebec, Canada Pantorama 1850 Full time

    Inventory Control SpecialistThe perfect candidate for this role will possess exceptional organizational skills and a deep enthusiasm for the retail industry. As the Inventory Control Specialist, you will oversee a team dedicated to meeting inventory goals, recruiting and mentoring personnel, and ensuring outstanding service to our clientele.Guide the team to...

  • Fiscal Policy Specialist

    6 days ago

    Saint-Hyacinthe, Quebec, Canada SCF Conseils Full time

    About the RoleAs a Fiscal Policy Specialist at SCF Conseils, you will play a key role in planning and executing tax mandates. You will work closely with clients to gather information and documents, discuss accounting and taxation matters, and perform necessary tasks with intermediaries. You will also be responsible for correspondence and follow-ups.Key...