Customer Service Representative

4 weeks ago

Nelson, Canada BMO Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual needs.

Key Responsibilities
  • Deliver exceptional customer service and support to customers and prospects
  • Identify customer needs and provide advice and guidance on financial solutions
  • Work collaboratively with branch team members and BMO partners to deliver a seamless customer experience
  • Support operational activities, including inventory management, escalated service requests, and filing
  • Manage and reconcile cash transactions between treasury and branch units
  • Execute routine tasks within service level agreements
  • Act as a key member of a collaborative and versatile branch team
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations
  • Organize work information to ensure accuracy and completeness
  • Takes the initiative to find creative approaches that make each customer's experience feel personal
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience
Requirements
  • No prior experience necessary; post-secondary degree or certification in a related field of study is desirable
  • High-level knowledge of personal, commercial, and partner offers, and how each can best serve customers' individual needs
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications
  • Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits
  • Projects a professional presence
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists
  • Passionate commitment to helping customers
  • A focus on delivering a personal experience to customers
  • Resourceful self-starter with courage and confidence to approach customers
  • Readiness to collaborate and work in different capacities as part of a team
  • Strong interpersonal skills, including the ability to build rapport and connections with customers
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges
What We Offer

BMO Financial Group offers a competitive salary range of $33,850.00 - $43,500.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We are committed to an inclusive, equitable, and accessible workplace, and we strive to help our employees grow and make an impact from day one.

To learn more about this opportunity and how you can make a difference at BMO, please visit our website at https://www.bmo.com.

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Neighbourly Pharmacy Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Neighbourly Pharmacy in Nelson, BC.Job DescriptionThe Customer Service Representative will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive work environment.ResponsibilitiesProvide excellent...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Lordco Auto Parts Full time

    Customer Service RepresentativeAt Lordco Auto Parts, we're looking for a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor, you'll be the first point of contact for our customers, providing exceptional service and support to ensure a positive shopping experience.Key Responsibilities:- Greet...

  • Customer Service Representative

    1 month ago

    Nelson, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic and fast-paced company that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be part of a team that's dedicated to making every customer interaction a positive one.Job SummaryWe're seeking a motivated and friendly individual to join our team as a Customer...

  • Customer Service Representative

    1 month ago

    Nelson, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic and fast-paced company that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be part of a team that's dedicated to making every customer interaction a positive one.Job SummaryWe're seeking a motivated and friendly individual to join our team as a Customer...

  • Customer Service Representative

    3 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, our team is our most valuable ingredient. We're looking for talented individuals to join our crew as Customer Service Representatives. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, operating equipment, and maintaining a clean and safe work environment.As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza Canada. As a key member of our crew, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key Responsibilities:Operate all equipment safely and...

  • Customer Service Representative

    3 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    3 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    1 month ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as a leader in the pizza industry.Responsibilities:Operate all equipment safely and...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as a leader in the pizza industry.Responsibilities:Operate all equipment safely and...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryBMO Financial Group is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryBMO Financial Group is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, our team members are our most valuable asset. We offer a dynamic work environment where you can grow and develop your skills. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders,...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    At Domino\u2019s Pizza, our most important ingredient is our people. We offer employment opportunities within our franchise stores. Our team members take pride in Domino\u2019s Pizza, being the best pizza delivery company in the world requires exceptional team members working together.As a Customer Service Representative, your responsibilities will...

  • Customer Service Representative

    5 months ago

    Nelson, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service

    5 months ago

    Nelson, Canada Urban Legends Full time

    **Position**:Customer Service Representative **Location**:Nelson, BC **Reports to**:Customer Service Manager **Job Requirements**: - Must be willing to work in a fast-paced environment. - Must be able to learn and adapt to a dynamic, growing company quickly. - Must have the ability to multi-task. - Must be able to communicate effectively with all levels...