Customer Service Representative

5 months ago

Nelson, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Nelson-459 Baker St

Employment Type

Regular

Weekly Hours

25

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Neighbourly Pharmacy Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Neighbourly Pharmacy in Nelson, BC.Job DescriptionThe Customer Service Representative will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive work environment.ResponsibilitiesProvide excellent...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Lordco Auto Parts Full time

    Customer Service RepresentativeAt Lordco Auto Parts, we're looking for a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor, you'll be the first point of contact for our customers, providing exceptional service and support to ensure a positive shopping experience.Key Responsibilities:- Greet...

  • Customer Service Representative

    1 month ago

    Nelson, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic and fast-paced company that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be part of a team that's dedicated to making every customer interaction a positive one.Job SummaryWe're seeking a motivated and friendly individual to join our team as a Customer...

  • Customer Service Representative

    1 month ago

    Nelson, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic and fast-paced company that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be part of a team that's dedicated to making every customer interaction a positive one.Job SummaryWe're seeking a motivated and friendly individual to join our team as a Customer...

  • Customer Service Representative

    3 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, our team is our most valuable ingredient. We're looking for talented individuals to join our crew as Customer Service Representatives. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, operating equipment, and maintaining a clean and safe work environment.As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza Canada. As a key member of our crew, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key Responsibilities:Operate all equipment safely and...

  • Customer Service Representative

    3 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    3 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    1 month ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as the best pizza delivery company in the world.Responsibilities:Operate all...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as a leader in the pizza industry.Responsibilities:Operate all equipment safely and...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada: A Great Place to WorkWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us maintain our reputation as a leader in the pizza industry.Responsibilities:Operate all equipment safely and...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryBMO Financial Group is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryBMO Financial Group is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    1 month ago

    Nelson, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    At Domino's Pizza, our team members are our most valuable asset. We offer a dynamic work environment where you can grow and develop your skills. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders,...

  • Customer Service Representative

    2 weeks ago

    Nelson, Canada Domino's Pizza Canada Full time

    At Domino\u2019s Pizza, our most important ingredient is our people. We offer employment opportunities within our franchise stores. Our team members take pride in Domino\u2019s Pizza, being the best pizza delivery company in the world requires exceptional team members working together.As a Customer Service Representative, your responsibilities will...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    4 weeks ago

    Nelson, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...