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Director of Client Relations and High Jewelry

1 month ago

Toronto, Ontario, Canada Tiffany & Co Full time

Job Title: Director of Client Relations and High Jewelry

Job Summary:

We are seeking a highly skilled and experienced professional to join our team as a Director of Client Relations and High Jewelry. As a key member of our organization, you will be responsible for developing and executing strategies to drive client acquisition and retention, while also managing and coordinating events and experiences that showcase our high jewelry offerings.

Key Responsibilities:

  • Develop and implement client acquisition and retention strategies to drive business growth
  • Manage and coordinate events and experiences that showcase our high jewelry offerings
  • Partner with retail leaders to develop the selling capabilities of our high jewelry sales specialists
  • Establish and maintain strategic partnerships to create unique experiences for our clients
  • Oversee local budget and calendar of actions/events
  • Report on competitive insights and location activations
  • Lead and coach a developing team to success

Requirements:

  • 10+ years of event management experience
  • Must be creative with a high level of taste
  • Strong written, verbal, and presentation skills
  • Previous experience in a client relations/client-facing role
  • Experienced with managing and coordinating teams
  • Problem solver, solution-oriented, and agile
  • Team-oriented with excellent interpersonal and relationship-building skills
  • Ability to travel as needed in Canada and the US
  • Proficiency with client tracking systems, Excel, and Microsoft Outlook/email
  • Must have authorization to work in Canada or in the country where the position is based

Preferred Qualifications:

  • A college/university degree
  • Luxury industry experience preferred
  • Proficiency in multiple languages

About Tiffany & Co:

Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and offer accommodations throughout the hiring process. If you require an accommodation, please contact us at [insert contact information].