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Customer Success

2 months ago


Windsor, Ontario, Canada Elevate RS Corp Full time

Elevate RS Corp is seeking a motivated and articulate Customer Service & Inside Sales Representative to contribute to our growing sales team.

In this role, you will be responsible for cultivating new leads, engaging with customers, understanding their needs, and ensuring a seamless sales process. Your ability to close deals and meet targets will be crucial to our success.

Your Responsibilities:

  • Build rapport with customers through effective communication.
  • Identify customer requirements and uncover potential sales opportunities.
  • Provide clear and concise answers to prospective customer inquiries.
  • Stay current on product and service information, including updates and enhancements.
  • Maintain a comprehensive database of existing and potential clients.
  • Articulate the features and benefits of our products and services in a compelling manner.
  • Research and analyze competing offerings to stay informed about market trends.
  • Proactively suggest upselling opportunities to maximize customer value.
  • Identify and qualify new leads through research and outreach efforts.
  • Drive sales conversions and achieve established targets.

Qualifications:

  • Post-secondary education or equivalent experience.
  • Prior experience in a similar sales role is preferred but not required.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent written and verbal communication skills.
  • Strong organizational abilities and the capacity to manage multiple tasks effectively.
  • Exceptional phone etiquette and cold calling proficiency.
  • A commitment to delivering outstanding customer service.
  • Proven sales acumen with a strong ability to listen and understand customer needs.
  • Accurate and efficient typing speed of at least 30 wpm - 40 wpm.
  • A results-oriented mindset with a proven track record of achieving targets.