Customer Service Representative

1 month ago

Windsor, Ontario, Canada Leon's Furniture Full time

About Leon's Furniture

At Leon's Furniture, we're passionate about delivering exceptional customer experiences. As a leading home furnishings retailer, we're committed to helping our customers find the perfect products for their homes.

Job Summary

We're seeking a Part-Time Customer Care Associate to join our team. As a Customer Care Associate, you'll play a vital role in providing world-class customer service to our valued customers. Your primary responsibility will be to respond promptly to customer inquiries, assist with after-sales service, and maintain customer accounts.

Key Responsibilities

  • Communicate clearly and effectively with customers, both written and orally
  • Provide exceptional problem-solving and analytical skills to resolve customer issues
  • Work collaboratively with fellow colleagues to maintain a positive and helpful environment
  • Interact professionally with customers to ensure a positive experience
  • Work flexible hours, including evenings and weekends

Why Work at Leon's Furniture?

  • On-going training and development to ensure your success
  • A fast-paced, dynamic, and fun environment with a great team
  • A generous employee discount program
  • Profit sharing opportunities

Qualifications

  • Ability to communicate clearly and effectively
  • Fun, friendly, and confident personality
  • Strong problem-solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with colleagues
  • Ability to interact professionally with customers

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