Quality Assurance Specialist

1 month ago

Vancouver, British Columbia, Canada West Coast Reduction Ltd. Full time
Quality Assurance Coordinator

West Coast Reduction Ltd. is seeking a highly skilled Quality Assurance Coordinator to join our team. As a key member of our quality assurance team, you will be responsible for implementing and maintaining our corporate quality assurance programs.

Key Responsibilities:
  • Oversee internal processes and procedures to ensure product quality and safety.
  • Ensure compliance with national and international standards.
  • Develop and maintain the Quality Assurance (QA) Program, including the HACCP plan and related standard operating procedures.
  • Coordinate and document HACCP training programs.
  • Support divisional staff in developing and maintaining standard operating procedures.
  • Conduct regular QA program audits and maintain performance and corrective action documentation.
  • Coordinate and maintain HACCP and Safe Food Safe Feed (SFSF) third-party certification programs.
  • Support the Sales Department with responding to customer requests related to product quality and safety concerns, inquiries, and customer audits.
  • Liaise with the Canadian Food Inspection Agency (CFIA) on specific issues as they arise.
  • Coordinate and monitor quality verification programs, such as the Animal Protein Products Industry (APPI) salmonella reduction program, and report trends or other concerns to management.
  • Support the production department with quality-related issues and KPI targets.
  • Conduct and record regular mock recalls in coordination with the Sales Department.
  • Support plant management during the CFIA audit process.
  • Function as a catalyst for change and improvement in performance and quality.
  • Specify quality requirements of raw materials with suppliers.
  • Ensure that policies, procedures, and forms are documented, updated, and maintained.
  • Maintain revision control of policies, procedures, work instructions, and forms.
  • Adhere to the company Code of Conduct and all West Coast Reduction Ltd. policies.
  • Encourage a safety culture where employees do not put themselves or others at risk.
  • Foster a positive team and company culture by ensuring treatment of others is respectful and aligned with company values.
  • Perform other duties as assigned by Manager.
  • Undergo additional training as required for certification programs.
  • Travel to our plant divisions in Western Canada and the USA to conduct audits.
Requirements:
  • A bachelor's degree or college diploma in food science is an asset.
  • Minimum of 2 years' experience in the food and agricultural industry.
  • Knowledge or background in HACCP/GMP (or higher level), FDA, SFSF, and CFIA requirements preferred.
  • Strong knowledge of process engineering and organic chemistry.
  • Proficiency in English, both written and verbal, with excellent communication skills.
  • Strong technical writing abilities to create, edit, and issue controlled documents.
  • Experience leading projects and coordinating initiatives across internal stakeholders.
  • Ability to work with minimal supervision.
  • Strong interpersonal skills and ability to collaborate productively with employees at all levels.
  • Adaptability and ability to function effectively in a dynamic environment.
  • Aptitude for problem analysis and problem solving.
  • Ability to effectively plan, organize, and prioritize work to meet deadlines and job demands.
  • Ability to travel to divisions located in Western Canada and Washington State.

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