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Shift Manager

2 months ago

Duncan, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurants. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Customer Service: Ensure that food and service meet quality control standards, addressing customer complaints or concerns in a professional and courteous manner.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, ensuring that inventory levels are accurate and up-to-date.
  • Reporting: Prepare and submit reports on sales, inventory, and customer feedback, providing insights and recommendations for improvement.
  • Training and Development: Provide on-the-job training and coaching to staff, ensuring that they have the skills and knowledge needed to perform their roles effectively.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership and problem-solving skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, newcomers and refugees, youth, veterans, and Indigenous people.