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Regional Operations Manager

3 months ago


Fredericton, New Brunswick, Canada H&R Block Full time

Join Our Team:

We are thrilled to present an exciting opportunity for those who are dedicated to client satisfaction and operational efficiency. At H&R Block, the role of District Operations Coordinator is pivotal in enhancing field performance and delivering outstanding client service.

Core Responsibilities:

  • Assist District Managers in streamlining district operations and effectively addressing challenges.
  • Facilitate staff training, maintain client service excellence, and oversee office arrangements.
  • Engage in the recruitment, interviewing, hiring, and onboarding processes to strengthen office functionality.
  • Oversee office schedules, resources, and compliance obligations.
  • Contribute to training and development programs while evaluating operational metrics.

Required Qualifications:

  • Background in customer-focused sectors.
  • Exceptional organizational, multitasking, and analytical skills.
  • Capability to work autonomously, achieve outcomes, and adjust to fulfill project goals.
  • Strong interpersonal and communication abilities.
  • Proficiency in Microsoft applications and familiarity with various software tools.

If you are prepared to embrace a leadership position, drive operational excellence, and support strategic business goals, this role is an excellent fit for you.