Learning Management System Administrator
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Learning Management System Administrator to join our team at FortisBC. As a key member of our organization, you will play a critical role in maintaining the overall structure of our LMS, creating courses and programs, and providing technical support to end-users.
Key Responsibilities
- Maintain the overall LMS structure, including courses, curriculums, and other related components.
- Create courses, programs, and curriculums based on specifications from instructional designers, managers, or business owners.
- Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements to the LMS.
- Provide troubleshooting assistance for end-users regarding logging in to the LMS and accessing courses.
- Work with instructional designers/writers to troubleshoot and resolve technical issues related to accessing the LMS and course content.
- Prepare reports to enable the identification of gaps in requirements and support the development and execution of personal development plans.
- Act as primary contact and provide support for managers, supervisors, and employees with respect to competencies, training records, requirements, and eLearning inquiries and registrations.
Requirements
- Certificate in Business Administration or a related field from an accredited post-secondary institution.
- Two (2) years directly related relevant experience.
- Advanced computer skills in Excel (MS Office Suite and enterprise application systems, e.g., SAP).
- Ability to exercise judgment, tact, and discretion in preparing, disclosing, and handling information of a confidential and/or sensitive nature.
- Ability to establish and maintain effective working relationships.
- Ability to communicate effectively both verbally and in writing.
- Ability to apply time management skills to prioritize and complete assignments within demanding work schedules.
- Ability to work both independently and as part of a team.
- Ability to investigate and resolve problems.
What We Offer
- A competitive salary and benefits package.
- Support for life-long career development.
- A safe, inclusive, and diverse work environment.
- Opportunities for volunteerism and community involvement.
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