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Maxi Assistant Store Manager
2 months ago
About the Role:
The Assistant Store Manager at Maxi will be responsible for providing exceptional customer service and leading a team of employees to achieve store objectives.
Key Responsibilities:
- Lead by example and provide excellent customer service to ensure a positive shopping experience for customers.
- Manage and resolve customer complaints in a fair and timely manner, ensuring customer satisfaction and loyalty.
- Develop and implement strategies to improve store operations, including inventory management, merchandising, and visual displays.
- Recruit, train, and evaluate employees to ensure they have the skills and knowledge needed to succeed in their roles.
- Coordinate with the Store Manager to achieve sales and profit goals, and make recommendations for process improvements.
- Develop and maintain relationships with internal stakeholders, including buyers and other store managers, to ensure effective communication and collaboration.
- Stay up-to-date with industry trends and best practices, and implement changes as needed to stay competitive.
- Ensure compliance with company policies and procedures, and maintain a safe and healthy work environment.
- Participate in succession planning and development of employees to ensure a smooth transition of roles and responsibilities.
Requirements:
- Excellent communication and presentation skills to effectively train and motivate employees.
- Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
- Strong leadership and problem-solving skills to manage conflicts and make informed decisions.
- Ability to work independently and as part of a team to achieve common goals.
- Detail-oriented and organized, with strong time management skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.