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AVP, Claims Shared Services Specialist

2 months ago


Edmonton, Alberta, Canada Co-operators Full time
About Co-operators

Co-operators is a leading Canadian financial services co-operative that aims to be a catalyst for a sustainable and resilient society.

Job Summary

We are seeking an experienced professional to join our Claims Shared Services team as an AVP, Claims Shared Services. In this role, you will be responsible for leading a team of professionals in providing exceptional claims service to our customers.

Key Responsibilities
  • Lead a team of claims professionals in providing timely and accurate claims service to customers
  • Develop and implement strategies to improve claims service quality and efficiency
  • Collaborate with cross-functional teams to ensure seamless claims processing
  • Monitor and analyze claims data to identify trends and areas for improvement
Requirements
  • English is required, French is an asset
  • Proven leadership experience in claims or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills