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Front Desk Associate

2 months ago

East Gwillimbury, Ontario, Canada Newmarket Inn Full time
Job Summary

We are seeking a skilled and friendly Front Desk Associate to join our team at Newmarket Inn. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities
  • Provide warm and welcoming greetings to guests, directing them to relevant contacts or service areas.
  • Process and obtain necessary information to deliver top-notch customer service.
  • Record and relay important information to ensure seamless communication.
  • Manage work records and logs with precision and attention to detail.
  • Perform various clerical duties, including filing, sorting, and distributing mail.
  • Answer phone calls and relay messages with professionalism.
  • Calculate billing charges accurately and efficiently.
  • Monitor mobile radio or telephone for important updates.
  • Offer directory assistance and provide support to guests with disabilities.
  • Enter data with precision and provide exceptional customer service.
Work Environment

As a Front Desk Associate at Newmarket Inn, you will work in a fast-paced environment with a focus on providing exceptional customer service. You will be required to work 40 hours per week in a hotel setting.

Requirements
  • Ability to work in a repetitive task environment.
  • Attention to detail and ability to maintain accurate records.
  • Permanent work term.
  • English language proficiency.