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Retail Supervisor

2 months ago

Burnaby, British Columbia, Canada Tapestry Full time
Job Title: Supervisor

At Kate Spade New York, we're seeking a highly skilled and motivated Supervisor to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with clients, and providing exceptional customer service.

Key Responsibilities:
  • Develop and execute sales strategies to drive revenue growth and meet sales targets.
  • Build and maintain strong relationships with clients, identifying their needs and preferences to deliver personalized service.
  • Lead and motivate the sales team to achieve sales goals and objectives.
  • Stay up-to-date on product knowledge and brand aesthetic to provide expert advice to clients.
  • Ensure store presentation standards are met and maintained to provide an exceptional customer experience.
Requirements:
  • Minimum 2-3 years' experience in luxury goods or a comparable retail environment.
  • Strong written and verbal communication skills.
  • Detail-oriented and proactive ability to multitask and prioritize.
  • Available to work store schedule, including evenings and weekends.
Competencies:
  • Drive for Results: Exceed sales goals and objectives.
  • Customer Focus: Provide exceptional customer service and build strong relationships with clients.
  • Creativity: Develop innovative sales strategies and solutions.
  • Interpersonal Savvy: Build and maintain strong relationships with clients and colleagues.
  • Learning on the Fly: Stay up-to-date on product knowledge and brand aesthetic.

We're an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.