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Food Service Supervisor
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza House. As a key member of our culinary team, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Supervision
- Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
- Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
- Food Quality and Safety
- Estimate ingredient and supplies required for meal preparation, ensuring that our menu offerings are consistently high-quality and appealing to our customers.
- Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers and staff.
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Develop and maintain strong relationships with customers, ensuring that their needs are met and exceeded.
- Administrative Tasks
- Prepare and submit reports on sales, stock, and other key performance indicators, providing valuable insights for business growth and improvement.
- Manage budgets and cost estimates, ensuring that our financial resources are allocated effectively and efficiently.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 to less than 7 months of experience in a food service establishment.
- Language and Communication
- Fluency in English.
- Work Environment and Conditions
- Ability to work in a fast-paced environment, standing for extended periods, and lifting heavy objects.
- Personal Qualities
- Excellent oral communication and interpersonal skills.
- Flexibility and adaptability in a dynamic work environment.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.