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Senior Pega Platform Developer, Operations
2 months ago
We are seeking a highly skilled Pega Lead Software Engineer, Operations to join our Applications Operations and Services (AOS) Pega Support Team. This role requires a seasoned System Administrator with strong technical and problem-solving skills to support our Pega Platform.
Main Responsibilities- Provide ongoing support of Pega applications, including responding to production and non-production incidents, completing service requests, providing problem analysis and resolution, escalation, and reporting as necessary.
- Identify opportunities and participate in application stability, upgrade, and business continuity initiatives.
- Mentor and share your experience and expertise with colleagues.
- Assess application performance and along with client feedback, provide recommendations on configuration and design changes to achieve positive results.
- Apply analysis skills to understand and assess the impact of infrastructure and technical changes within the environment.
- Provide development and infrastructure estimates at various levels of a project to match architectural solution, including assistance in business case creation.
- Exceptional problem-solving skills.
- Certification and/or working experience with Pega Platform version 8 and higher. Strong preference will be given to candidates with a CSSA or LSA designation.
- 5+ years of demonstrated application and production support experience.
- Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment.
- Strong working background with client-server environments.
- Experience with relational databases (SQL Server, Oracle) or similar database technologies.
- Experience with technologies such as Red Hat Enterprise Linux 7, Java, Kubernetes, and OpenShift.
- Experience using analytical tools such as Splunk, Pega Diagnostic Cloud, CloudWatch.
- Excellent organizational skills with the ability to prioritize and manage tasks efficiently.
- Excellent verbal and written communications skills.
- Experience with System Development Life Cycle and Agile Methodologies.
- Candidates should have a degree in Computer Science, related technology degree/diploma, or equivalent experience.
- Background with ITIL Change Management and Release Management process.
- Experience with source code management tools.
- Experience with the Filenet P8 suite of tools.
- A hybrid work environment that allows you to choose where you work, at home or in the office.
- A competitive salary range of $82,000 - $120,000.
- A comprehensive benefits package, including pension, stock, and savings programs.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment that values diversity and inclusion.