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Shift Manager

2 months ago


Oakville, Ontario, Canada FMI Better Bread Company Inc Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at FMI Better Bread Company Inc. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and manage a team of 5-10 staff members, providing guidance and support to ensure that they are meeting their job duties and responsibilities.
  • Train and Develop Staff: Provide on-the-job training and coaching to staff members to enhance their skills and knowledge, and to ensure that they are equipped to provide excellent customer service.
  • Estimate and Manage Inventory: Estimate the quantity of ingredients and supplies required for meal preparation, and manage inventory levels to ensure that we have sufficient stock to meet customer demand.
  • Ensure Quality Control: Monitor and maintain quality control standards in the restaurant, ensuring that food and service meet the highest standards.
  • Address Customer Complaints: Respond to customer complaints and concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Manage Records and Reports: Maintain accurate records of stock, repairs, sales, and wastage, and provide regular reports to management.
  • Establish Work Schedules: Create and manage work schedules for staff members, ensuring that we have adequate coverage during peak periods.
About You

We are looking for a highly motivated and experienced Shift Manager who is passionate about delivering exceptional customer service and who is committed to maintaining the highest quality standards in our restaurant. If you have a strong background in food service management and are looking for a challenging and rewarding role, we encourage you to apply.

What We Offer
  • Dental and Health Care Plans: We offer comprehensive dental and health care plans to our employees.
  • Support for Newcomers and Refugees: We are committed to supporting newcomers and refugees who are looking to start a new career in Canada.
  • Support for Indigenous People: We provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities.