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Workday HCM Integrations Senior Consultant

2 months ago

Toronto, Ontario, Canada Cognizant Full time
Job Summary

The Workday HCM Integrations Principal Consultant – Global AMS is a seasoned professional with expertise in post-production Workday solutions. As a key member of our team, you will leverage your functional and business acumen to drive successful Workday engagements.

Key Responsibilities
  • Lead onshore functional/technical workstreams for assigned accounts, ensuring seamless execution of Workday AMS and implementation methodologies.
  • Collaborate with the Global Delivery Center team to resolve day-to-day activities, incidents, and root cause analysis.
  • Provide on-call support and holiday coverage as required, ensuring minimal disruption to our clients.
  • Develop and maintain deep knowledge of SLA constructs and adherence, driving operational efficiency within our Workday practice.
  • Coordinate with external and internal stakeholders to create high business impact, fostering strong relationships and delivering exceptional results.
  • Contribute to the development of reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
  • Work closely with clients to identify and resolve issues that could impact project scope and/or timeframe, ensuring timely delivery of project objectives.
  • Maintain the Workday platform, focusing on reporting, business process maintenance, security administration, data loads, and data audits.
  • Ensure system design aligns with user needs, driving user adoption and satisfaction.
  • Prioritize tasks effectively, leading multiple projects simultaneously in a fast-paced, dynamic environment.
  • Ensure team delivers project deliverables on time, providing consistent timely reminders to vendors and project teams.
  • Drive continual business process improvements throughout the organization, fostering a culture of innovation and excellence.
Requirements
  • Bachelor's degree or equivalent experience.
  • Minimum 5-7 years of Corporate Applications portfolio experience, with at least 3-5 years in client-facing roles handling managed services in a global delivery model.
  • Minimum 3-5 years of experience in Workday Integrations.
  • Expert-level understanding of Workday Integrations.
  • Workday certification is mandatory.
  • Able to multitask and perform a variety of duties.
  • Good communication and interpersonal skills.
  • Willingness to go the extra mile to solve customer problems.
  • Good analytical skills with the ability to solve complex incidents and provide suggestions/best practices.
Benefits
  • Medical/Dental/Vision/Life Insurance.
  • Paid holidays plus Paid Time Off.
  • 401(k) plan and contributions.
  • Long-term/Short-term Disability.
  • Paid Parental Leave.
  • Employee Stock Purchase Plan.