Client Services Coordinator

4 weeks ago

Nanaimo, British Columbia, Canada CB Canada Full time

Elevate Your Career with CB Canada

At CB Canada, we are dedicated to enhancing the quality of life for individuals by providing essential mobility and accessibility solutions. Our mission is to ensure that everyone has access to the support they need to lead fulfilling lives.

Our Commitment to Care

We pride ourselves on our compassionate approach and extensive knowledge in the field. Our team is committed to delivering personalized care and solutions that empower our clients. We are looking for individuals who share our values of kindness, collaboration, and respect.

The Role We Are Seeking

We are currently in search of a Client Services Coordinator who is dedicated to understanding and addressing the needs of our clients. This role requires a detail-oriented individual who is comfortable with technology and is eager to contribute to a positive transformation in the lives of those we serve.

Your Profile

Whether you have experience in rehabilitation and mobility or are transitioning from another industry as a service coordinator or office manager, we welcome your application. We seek individuals who are eager to grow and develop within our organization, with aspirations to advance to a Service Manager role.

Key Responsibilities

As a Client Services Coordinator, you will play a vital role in ensuring our clients receive the highest level of service. Your responsibilities will include:

  • Providing Exceptional Customer Service: Assist clients both in-store and over the phone, ensuring their needs are met with professionalism and care.
  • Order Management: Analyze and verify order accuracy, maintaining high standards of service and customer satisfaction.
  • Administrative Support: Provide clerical assistance and act as a point of escalation for any service-related issues.

Inventory Management

You will also be responsible for managing the shipping and receiving of goods and mobility equipment, utilizing our inventory management software.

Maintenance Coordination

Your role will involve fielding and prioritizing numerous repair and maintenance requests daily, ensuring effective communication with our technical team to address client needs promptly.

Collaboration and Efficiency

Work closely with your colleagues to drive operational efficiencies and uphold company policies while adapting to the evolving demands of the market.

Qualifications

  • Experience: A degree or diploma from a recognized institution, along with a minimum of 2 years in a fast-paced office management or customer coordination role, preferably within the healthcare sector.
  • Technical Proficiency: Familiarity with Microsoft Excel is essential; experience with inventory management software is an asset.
  • Communication Skills: Strong verbal and written communication abilities, with a focus on understanding and addressing client needs.
  • Empathy and Professionalism: A compassionate approach to client interactions, with the ability to manage service escalations effectively.
  • Physical Requirements: Ability to lift up to fifty (50) pounds and possess a valid driver's license with a clean driving record.

Why Choose CB Canada?

At CB Canada, we are undergoing an exciting transformation, fostering a culture of belonging and strength. Joining our team offers you the opportunity to make a meaningful impact in the lives of our clients while contributing to a supportive and dynamic work environment.

We are an equal opportunity employer, committed to providing reasonable accommodations for individuals with disabilities throughout the application process.

  • Client Services Coordinator

    4 weeks ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    Elevate Your Career with CB Canada At CB Canada, we are dedicated to enhancing the quality of life for individuals by providing essential mobility and accessibility solutions. Our mission is to ensure that everyone has access to the resources they need to lead fulfilling lives. The Role of a Service Coordinator We are currently seeking a Service...

  • Client Services Coordinator

    4 weeks ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    OverviewAt CB Canada, we are dedicated to enhancing the quality of life for individuals by providing essential mobility and accessibility solutions. Our mission is to ensure that everyone has the opportunity to lead a fulfilling life.Our CommitmentWe pride ourselves on our compassion and expertise. By delivering personalized care and comprehensive solutions,...

  • Support Services Coordinator

    3 weeks ago

    Nanaimo, British Columbia, Canada AVI Health and Community Services Full time

    About AVI Health and Community Services AVI is a dedicated non-profit organization committed to providing essential health and community services to individuals and families in need. We strive to create a supportive and inclusive environment where everyone has the opportunity to thrive. Position Overview We are seeking a compassionate and experienced...

  • Client Care Coordinator, Correctional Health Services

    1 week ago

    Nanaimo, British Columbia, Canada PHSA Full time

    About the RoleWe are seeking a skilled and compassionate Client Care Coordinator to join our team at PHSA. As a key member of our healthcare team, you will play a vital role in providing high-quality care to our clients.Key ResponsibilitiesCoordinate client care activities and provide leadership in the planning and implementation of innovative approaches for...

  • Client Care Coordinator, Correctional Health Services

    1 week ago

    Nanaimo, British Columbia, Canada PHSA Full time

    About the RoleWe are seeking a skilled and compassionate Client Care Coordinator to join our team at PHSA. As a key member of our healthcare team, you will play a vital role in providing high-quality care to our clients.Key ResponsibilitiesCoordinate client care activities and provide leadership in the planning and implementation of innovative approaches for...

  • Client Services Supervisor

    4 weeks ago

    Nanaimo, British Columbia, Canada PHSA Full time

    Job Overview As a Client Care Coordinator with BC Mental Health & Substance Use Services, you will play a pivotal role in delivering healthcare to individuals within correctional facilities. This position is integral to ensuring that clients receive comprehensive and compassionate care tailored to their unique needs. Key Responsibilities Lead and...

  • Service Coordinator

    4 days ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Service Coordinator to join our team at CB Canada. As a Service Coordinator, you will play a vital role in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesProvide Exceptional Customer ServiceAssist clients in-store and over the phone with their mobility...

  • Service Coordinator

    4 days ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Service Coordinator to join our team at CB Canada. As a Service Coordinator, you will play a vital role in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesProvide Exceptional Customer ServiceAssist clients in-store and over the phone with their mobility...

  • Service Coordinator

    3 days ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    {"title": "Service Coordinator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team in Nanaimo. As a Service Coordinator, you will be responsible for providing exceptional customer service, prioritizing maintenance requests, and collaborating with our technical team to ensure seamless...

  • Service Coordinator

    2 days ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    {"title": "Service Coordinator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team in Nanaimo. As a Service Coordinator, you will be responsible for providing exceptional customer service, prioritizing maintenance requests, and collaborating with our technical team to ensure seamless...

  • Service Coordinator

    7 days ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Service Coordinator to join our team at CB Canada. As a Service Coordinator, you will play a vital role in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesProvide Exceptional Customer ServiceAssist clients in-store and over the phone with their mobility...

  • Service Coordinator

    7 days ago

    Nanaimo, British Columbia, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Service Coordinator to join our team at CB Canada. As a Service Coordinator, you will play a vital role in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesProvide Exceptional Customer ServiceAssist clients in-store and over the phone with their mobility...

  • Client Service Ambassador

    2 weeks ago

    Nanaimo, British Columbia, Canada Canada Life Assurance Company Full time

    About the Role:As a Client Experience Specialist, you will be the key to delivering exceptional client service and ensuring a seamless experience for our clients. You will be the first point of contact for clients, responding to their inquiries and resolving any issues that may arise.Key Responsibilities:Respond to client inquiries and resolve any issues...

  • Client Care Coordinator

    2 days ago

    Nanaimo, British Columbia, Canada PHSA Full time

    Job Title: Client Care CoordinatorWe are seeking a highly skilled and compassionate Client Care Coordinator to join our team at the Nanaimo Correctional Centre. As a key member of our interdisciplinary team, you will play a vital role in providing exceptional care to our clients.Key Responsibilities:Coordinate client care activities and provide leadership in...

  • Client Care Coordinator

    2 days ago

    Nanaimo, British Columbia, Canada PHSA Full time

    Job Title: Client Care CoordinatorWe are seeking a highly skilled and compassionate Client Care Coordinator to join our team at the Nanaimo Correctional Centre. As a key member of our interdisciplinary team, you will play a vital role in providing exceptional care to our clients.Key Responsibilities:Coordinate client care activities and provide leadership in...

  • Support Services Coordinator

    2 weeks ago

    Nanaimo, British Columbia, Canada A4S IMMIGRATION SERVICES LTD Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at A4S Immigration Services Ltd. As an Administrative Assistant, you will play a crucial role in supporting our operations and ensuring the smooth day-to-day functioning of our office.Key ResponsibilitiesEvent Planning: Arrange and coordinate...

  • Administrative Coordinator

    4 days ago

    Nanaimo, British Columbia, Canada A4S IMMIGRATION SERVICES LTD Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at A4S Immigration Services Ltd. As an Administrative Coordinator, you will play a key role in supporting the day-to-day operations of our office.Key ResponsibilitiesEvent Planning: Arrange and coordinate seminars, conferences, and other events to...

  • Administrative Coordinator

    4 days ago

    Nanaimo, British Columbia, Canada A4S IMMIGRATION SERVICES LTD Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at A4S Immigration Services Ltd. As an Administrative Coordinator, you will play a key role in supporting the day-to-day operations of our office.Key ResponsibilitiesEvent Planning: Arrange and coordinate seminars, conferences, and other events to...

  • Administrative Coordinator

    7 days ago

    Nanaimo, British Columbia, Canada A4S IMMIGRATION SERVICES LTD Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at A4S Immigration Services Ltd. As an Administrative Coordinator, you will play a key role in supporting our operations and ensuring the smooth day-to-day functioning of our office.Key ResponsibilitiesEvent Planning: Arrange and coordinate...

  • Administrative Coordinator

    7 days ago

    Nanaimo, British Columbia, Canada A4S IMMIGRATION SERVICES LTD Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at A4S Immigration Services Ltd. As an Administrative Coordinator, you will play a key role in supporting our operations and ensuring the smooth day-to-day functioning of our office.Key ResponsibilitiesEvent Planning: Arrange and coordinate...