Restaurant Operations Manager

5 days ago

London, Ontario, Canada RICHMOOR'S PIZZERIA Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Richmoor's Pizzeria. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our kitchen and front-of-house staff to ensure seamless service delivery.
    • Train and develop staff in their job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Food Quality and Safety
    • Estimate and manage inventory of ingredients and supplies to ensure efficient meal preparation and minimize waste.
    • Conduct regular quality control checks to ensure that our food and service meet the highest standards.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner.
  • Administrative Tasks
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management as required.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a similar role.
  • Work Environment
    • Food service establishment.
    • Restaurant.
  • Personal Qualities
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Team player.
Working Conditions
  • 40 hours per week.
  • Permanent employment.
  • English language required.

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