Retail Sales Associate
6 days ago
Job Summary
Big Lots is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.
Key Responsibilities
- Customer Service
- Greet and assist customers in a friendly and professional manner.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Store Operations
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Restock shelves and merchandise as needed.
- Participate in visual merchandising and store displays.
- Point-of-Sale Operations
- Operate a cash register and process transactions accurately and efficiently.
- Handle customer returns and exchanges in a professional and courteous manner.
- Inventory Management
- Count and reconcile inventory on a regular basis.
- Report any discrepancies or issues to management.
Requirements
- Must be at least 16 years of age.
- Strong customer service and communication skills required.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Prior retail experience preferred.
- Basic English literacy and math skills required.
Working Conditions
The Retail Sales Associate will work in a fast-paced retail environment, with frequent exposure to customers, merchandise, and equipment. The ability to lift, carry, push, and pull a minimum of 50 pounds is required. The ability to stand, walk, and move freely throughout the store is also required.
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