Retail Sales Associate

6 days ago


Vancouver, British Columbia, Canada Big Lots Full time

Job Summary

Big Lots is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities

  1. Customer Service
  • Greet and assist customers in a friendly and professional manner.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  1. Store Operations
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Restock shelves and merchandise as needed.
  • Participate in visual merchandising and store displays.
  1. Point-of-Sale Operations
  • Operate a cash register and process transactions accurately and efficiently.
  • Handle customer returns and exchanges in a professional and courteous manner.
  1. Inventory Management
  • Count and reconcile inventory on a regular basis.
  • Report any discrepancies or issues to management.

Requirements

  1. Must be at least 16 years of age.
  2. Strong customer service and communication skills required.
  3. Ability to work a flexible schedule, including nights, weekends, and holidays.
  4. Prior retail experience preferred.
  5. Basic English literacy and math skills required.

Working Conditions

The Retail Sales Associate will work in a fast-paced retail environment, with frequent exposure to customers, merchandise, and equipment. The ability to lift, carry, push, and pull a minimum of 50 pounds is required. The ability to stand, walk, and move freely throughout the store is also required.



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