Multimedia Infrastructure Specialist

4 weeks ago

Burnaby, British Columbia, Canada City of Burnaby Full time
Multimedia Infrastructure Specialist

Competition No:
Duration: Regular Full Time
Salary: $8,285 – 8,647 – 9,014 – 9,394 – 9,811/month
Special Notes: Subject to Note 'T' of Schedule 'B' of the CUPE 23 Inside Division Collective Agreement
Last Updated: Recent

The City of Burnaby is dedicated to providing exceptional service to our community. We seek individuals who are passionate and committed to contributing to our outstanding team.

This role involves skilled technical work in managing the City's multimedia computer infrastructure. Under the guidance of a supervisor, the incumbent will engage in tasks related to the ongoing procurement, configuration, deployment, support, and maintenance of multimedia systems, including audio-visual equipment, video conferencing tools, digital signage, and municipal meeting management software. Key responsibilities include:

  1. Monitoring and assessing system and infrastructure performance, implementing changes to enhance efficiency.
  2. Diagnosing and resolving hardware, software, and operating system issues impacting audio and video quality.
  3. Collaborating with vendor representatives and various business departments.
  4. Proposing enhancements and optimizations for multimedia equipment.
  5. Researching, evaluating, and recommending multimedia hardware and software purchases.
  6. Coordinating the installation of multimedia systems.
  7. Documenting requirements and delivering presentations on technological issues, proposals, and projects to internal staff.
  8. Providing guidance, support, and training to users and departmental staff on technical matters, including assistance during live public meetings.

Qualifications include graduation from a technology institute with a diploma in computer systems technologies, focusing on communications and network systems, along with substantial related experience in infrastructure management (specifically multimedia), or an equivalent combination of training and experience. Candidates should possess considerable knowledge of multimedia, AV, and meeting room technologies, as well as hardware platforms and configuration options. Strong problem-solving skills and the ability to evaluate multimedia application software are essential. Effective communication skills, both oral and written, are required, along with the ability to foster productive working relationships with diverse staff and external contacts. A valid Driver's License for the Province of British Columbia is necessary.

Schedule: 70 hours bi-weekly; Monday & Thursday from 12:00 PM – 8:00 PM; Tuesday from 9:00 AM – 5:00 PM, Wednesday & Friday from 8:00 AM – 4:00 PM.

The City of Burnaby is committed to building an inclusive and diverse workforce that reflects the vibrant community we serve. We welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

EQUAL OPPORTUNITY EMPLOYER

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