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Recreational Ice Skating Supervisor

3 months ago

Ottawa, Ontario, Canada City of Ottawa Full time

Job Requisition ID: 13639

Department: Recreation, Cultural & Facility Services

Service: Complexes, Aqua & Specialized Services

Employment Type: Multiple Part-time Permanent positions - Up to 24 hours/week
Various Shifts: Days, Evenings, Weekends

Affiliation: CUPE 503 PT Rec & Cult

Salary Information: $17.867 per hour (2024 rates of pay)

Location: Various locations within the city

City: Ottawa, ON

Job Category: Recreation, Cultural & Facility Services

JOB SUMMARY

The Recreation, Cultural and Facility Services department is dedicated to fostering a healthy, inclusive, and vibrant community. Our mission is to ensure that residents and visitors have access to recreational and cultural venues, programs, events, and services that enhance their experience in the city. You will oversee the management of Public Skating Programs, ensuring a safe and enjoyable environment for all participants.

Your responsibilities will include:

  • Coordinating and supervising site-specific Public Skating Programs.
  • Directing and guiding participants during skating sessions.
  • Handling cash transactions and providing excellent customer service.
  • Implementing risk management procedures to ensure safety.
  • Performing general administrative tasks related to program management.

EDUCATION AND EXPERIENCE

Applicants should have:

  • Completion of Grade 10.
  • Leadership Training is considered an asset.
  • A minimum of 1 year of experience in an administrative or cash handling role, particularly in a public-facing environment.
  • Previous experience in leading recreational activities and guiding participants.

CERTIFICATIONS AND LICENSES

Required certifications include:

  • Current Standard First Aid certificate.
  • Current CPR - 2-rescuer certificate.
  • Current AED Operator certificate.
  • AODA Customer Service/IASR Training.

KNOWLEDGE

Candidates should demonstrate:

  • Proficiency in skating, including the ability to skate forwards, backwards, perform cross-overs, and stop effectively.
  • A working knowledge of the department's facilities and programs for appropriate referrals.
  • Instructional skills in basic skating techniques are advantageous.

COMPETENCIES, SKILLS AND ABILITIES

Successful candidates will possess:

  • Strong organizational skills and the ability to manage multiple tasks.
  • Effective problem-solving skills and sound judgment.
  • Capability to maintain accurate records.
  • Ability to work collaboratively in a team or independently with minimal supervision.
  • Excellent communication and customer service skills.
  • Demonstrated leadership qualities.
  • A positive approach to engaging with a diverse range of individuals.
  • Understanding of corporate cash handling policies and procedures.
  • Flexibility to adapt to a dynamic work environment with changing priorities.
  • Initiative, reliability, and adaptability.
  • Good interpersonal skills.
  • Availability to work staggered hours, including weekdays, evenings, and weekends.
  • Compliance with uniform requirements as provided by the City of Ottawa.

ADDITIONAL INFORMATION

Language Requirement: Various language requirements may apply, including English only, French only, or bilingual competencies. Police Record Check: Successful candidates will be required to complete a Vulnerable Sector Check.

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted. The City of Ottawa is committed to diversity and inclusion and encourages applications from individuals of diverse backgrounds.

The City of Ottawa provides accommodations during the hiring process for applicants with disabilities upon request.