Director of Specialty and Hardlines

3 weeks ago

Toronto, Ontario, Canada Pet Supermarket Full time
Job Title: Director of Specialty and Hardlines

At Pet Supermarket, we are seeking a highly skilled and experienced Director of Specialty and Hardlines to join our Merchandising leadership team. This role is responsible for driving product innovation and developing company strategy through a deep understanding of quality, positioning, pricing, selection, and product development.

Key Responsibilities:
  • Develop annual merchandising plans that meet volume goals and margin requirements.
  • Develop category management practices that provide a unique and differentiated position in the marketplace.
  • Oversee assortment strategy for all products, including an annual merchandise roadmap.
  • Oversee project timelines, deliverables, and approval processes while monitoring product releases, pricing, and development calendar milestones.
  • Identify product needs based on analytics, customer feedback, and usage, competitive analysis, and best practices.
  • Maintain updated knowledge of key competitor product, distribution, and pricing strategies to source the freshest and most unique designs in each category and maximize sales opportunity.
  • Analyze real-time sales performance to identify areas of risk and opportunity and develop plans to address.
  • Develop the merchandising team by finding and cultivating talent, providing process direction, coaching, and supporting skill development and professional growth.
  • Partner with Marketing to drive customer acquisition and retention.
  • Ensure all functional areas within the company, including operations and customer service, stay educated about the consumer and products.
  • Partner with Store Operations to tailor plans to successfully execute category business plans.
  • Cultivate and strengthen brand, supplier, and customer relationships to optimize results.
Requirements:
  • 5+ years in a Director or Sr. Director merchandising role with at least 3 years in Pet.
  • 3+ years with Live Pet Specialty experience.
  • Bachelor's degree in business management or related field, an MBA is an asset.
  • Strong background in proven category management processes.
  • Deep experience in category line reviews.
Competencies:
  • Action Oriented – Enjoys working hard; is action oriented and full of energy for the things seen as challenging.
  • Dealing With Ambiguity – Can effectively cope with change; can shift gears comfortably.
  • Business Acumen – Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization.
  • Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment.
  • Interpersonal Savvy – Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Organizational Agility – Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network.

Pet Supermarket is an equal opportunity employer.

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