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Mental Health Services Manager
2 months ago
Reporting directly to the Managing Director, Insight Health Solutions, the Manager, Mental Health Services is an integral member of the Insight Health Solutions Program's leadership team.
Key Responsibilities:- Develop and implement high-quality mental health services for third-party customers.
- Lead a team of healthcare professionals to deliver exceptional clinical care and outcomes.
- Oversee multiple mental health services and contracts to ensure compliance and quality standards.
- Collaborate with the business development team to launch new programs and expand services to new sectors and organizations.
- Represent the program internally and externally through various formal and informal opportunities.
- Baccalaureate degree in Business or Health-related field required; RHP, Occupational Therapy, preferred.
- Master's degree or current registration in a Graduate program preferred (Health Administration, Leadership, Quality).
- Minimum of five years of relevant third-party industry and mental health leadership experience.
- Ability to navigate ambiguity in a complex and fast-paced environment.
- Proven ability to manage multiple, competing priorities.
- Effective team building, relationship building, and creative thinking skills.
- Excellent organizational, communication, interpersonal, problem-solving, negotiation, conflict resolution, and decision-making skills are essential.
- Execute on program-specific goals and objectives.
- Collaborate with the manager and clinical coordinator teams to ensure consistency in service delivery.
- Build and lead a program known for its excellent clinical performance.
- Establish Process Improvement and Quality Assurance plans.
- Lead by example, exemplifying THP's values of compassion, excellence, and courage.
Travel across THP sites and on occasions to customer and partner locations is required.
