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Floor Supervisor
2 months ago
Transform Customer Experiences
Urban Barn is seeking a skilled Full-time Key Holder to lead our Boardwalk store in Kitchener-Waterloo, Ontario. As a national retail chain, we offer high-quality furniture and home décor. Our team is passionate about creating a welcoming environment for customers and employees alike.
Key Responsibilities:
- Guide customers in their home décor choices, providing expert advice and recommendations.
- Open, prepare, and close the store, ensuring a seamless customer experience.
- Train and coach team members to achieve exceptional sales and customer service results.
- Support operational tasks for stock and merchandising, maintaining a well-organized store environment.
- Monitor store performance, identifying areas for improvement and implementing strategies to enhance customer satisfaction.
- Maintain the visual standards and cleanliness of the store, ensuring a positive shopping experience.
Requirements:
- At least 2 years of Retail sales experience, with a proven track record of success in customer service leadership.
- Experience in interior décor and merchandising, with a passion for staying up-to-date on the latest trends.
- Commitment to a flexible schedule, including daytime, evening, and weekend shifts.
- The ability to lift and move loads up to 50 lbs / 23 kg.
Why Urban Barn:
- We're not just selling home décor – we're helping people create lasting memories.
- Competitive salary, commissions, and bonuses, with opportunities for professional growth and advancement.
- A 40% discount on Urban Barn products, because we want you to love your home as much as we do.
- Group benefits, including health, dental, and vision coverage, because we care about your well-being.
- A Group RSP program, because we're invested in your future.
- We offer a fun, collaborative work environment where design and creativity thrive.
Urban Barn is committed to creating a culture of respect, inclusion, and diversity in all our stores, warehouses, and offices. We believe that everyone deserves a welcoming and supportive work environment.
