Data Insights Director

1 week ago

Waterloo, Ontario, Canada Manulife Full time

Job Title: Director, Data, Reporting and Insights

About the Role:

This is a high-visibility role that will work closely with the Canadian Business Leadership team. The Director, Data, Reporting and Insights will be a senior member of the Canada Data Office. The incumbent will gain in-depth knowledge of data strategies, challenges, and priorities and act as a bridge to connect business needs with accelerated data capabilities and technology innovation.

Key Responsibilities:

  • Work with business and technology leadership to provide reports, analytical insights, and decision support on a timely manner, within agreed-upon service levels.
  • In collaboration with architecture, design, document, and implement BI self-service capabilities within the Microsoft Azure technology stack; while also overseeing the automation of data pipelines for data provisioning.
  • In collaboration with Data Governance, ensure critical business data is owned, defined, catalogued, and granted access with oversight.
  • Stand up automated processes to iteratively report on business performance.
  • Develop interactive dashboards and reports, while carrying out ad-hoc analyses.
  • Champion cases for technology investments when required.
  • Inspire an always-learning approach; ensure that skills training and standard methodologies are embedded in the team's culture.
  • Distill sophisticated issues into effective data stories with visualization.

What We're Looking For:

  • Ability to oversee the building of the BI/analytics infrastructure, including data management/pipeline building process (data exploration, curation, and pipeline automation) – experience working with Azure tech stack, Synapse, Databricks, preferred.
  • Solid foundation in statistics and ability to effectively conduct multivariate analysis.
  • Experience working with business intelligence systems, dashboard reporting, and analytical reporting.
  • Ability to work with and integrate complex datasets; excellent knowledge of relational database models.
  • Solid ability to program using Python and SQL, experience using related programming languages and analysis tools (e.g. R, PySpark), and related technical subject areas.
  • Knowledge of software development standard methodologies (e.g. Git, DevOps, Agile).
  • Very strong SQL, data modelling, and visualization skills, and experience using reporting tools (solid experience with Power BI preferred).
  • Good analytical skills, a precise eye for detail, and an ability to connect the dots.
  • Excellent partner management and communication skills, both verbal and written.
  • Minimum Bachelor's degree in Statistics, Applied Mathematics, Data Science, Engineering, Computer Science. An advanced degree in data and management analytics is strongly preferred.

What We Offer:

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our Commitment to You:

  • Values-first culture: We lead with our Values every day and bring them to life together.
  • Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation: We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

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