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Supervisor/Team Leader

2 months ago

Edmonton, Alberta, Canada Triple O's Full time

Why Work at Triple O's?

  • Unique Market Positioning - Our brand is known for its distinctive taste and wide appeal, making us a leader in the quick service industry.
  • A Welcoming and Dynamic Work Environment - Our restaurants are vibrant and fun, with a team that's passionate about delivering exceptional customer experiences.
  • Competitive Compensation and Benefits - We offer a comprehensive compensation package that rewards our team members for their hard work and dedication.
  • The Opportunity to Work with an Iconic Brand - Triple O's is a beloved brand in British Columbia, and we're proud to be a part of it.

About the Role

As a Triple O's Supervisor/Team Leader, you'll play a critical role in supporting our Management Team and driving the success of our restaurants. Your responsibilities will include:

  • Day-to-Day Shift Supervision - You'll work closely with our team members to ensure seamless operations and exceptional customer service.
  • Guest Relations - You'll be the face of our brand, providing a warm and welcoming experience for our guests.
  • Training and Development - You'll help our team members grow and develop their skills, ensuring they have the tools they need to succeed.
  • Reinforcing High Standards - You'll ensure our restaurants maintain the highest standards of service, cleanliness, and food safety.
  • Administrative Tasks - You'll handle various administrative duties, including opening and closing procedures.

Requirements

  • Previous Supervisory or Team Leading Experience - You'll have a proven track record of success in a supervisory or team leading role.
  • Passion for Service and Commitment to Quality - You'll be dedicated to delivering exceptional customer experiences and maintaining the highest standards of quality.
  • Conceptual Understanding of Restaurant Operational Controls and Financial Statements - You'll have a solid understanding of restaurant operations and financial management.
  • Food Safe and WorkSafe Requirements - You'll be familiar with the requirements and regulations surrounding food safety and workplace safety.
  • Experience with Training and Developing a Team - You'll have a proven ability to train and develop team members.
  • Strong Communication and Interpersonal Skills - You'll be an effective communicator and team player.
  • High Energy and Enthusiasm - You'll be passionate about your work and committed to delivering exceptional results.
  • Commitment to Continuous Learning and Improvement - You'll be dedicated to ongoing learning and self-improvement.