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Supervisor

1 month ago

Edmonton, Alberta, Canada Control Team Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Supervisor to join our team at Control Team Inc.

Key Responsibilities
  • Schedule events, programs, and activities to ensure seamless execution
  • Coordinate work schedules to optimize productivity
  • Assist clients and guests with special needs, providing exceptional customer service
  • Act as the primary point of contact for emergency situations, demonstrating calm and effective crisis management
  • Collaborate with other departments to coordinate activities and achieve common goals
  • Prepare and submit progress reports to stakeholders, highlighting key achievements and areas for improvement
  • Resolve work-related problems, providing technical guidance and recommending process improvements to enhance productivity and quality
  • Supervise, coordinate, and schedule the activities of staff, ensuring timely completion of tasks
  • Train staff in job duties, safety procedures, and company policies, promoting a culture of excellence
  • Supervise office and volunteer staff, fostering a positive and inclusive work environment
Work Environment

This role requires a combination of sitting, standing, and walking, with the ability to work in a fast-paced environment. Standing for extended periods and working under pressure are also essential aspects of this position.

Personal Qualities
  • Excellent interpersonal skills, with the ability to build strong relationships with colleagues and clients
  • Strong oral communication skills, with the ability to articulate ideas clearly and concisely
  • Initiative, with a proactive approach to problem-solving and process improvement
  • Judgement, with the ability to make informed decisions in a timely manner
  • Organized, with a focus on prioritizing tasks and managing multiple projects simultaneously
  • Reliability, with a commitment to meeting deadlines and delivering high-quality results
  • Team player, with a collaborative approach to achieving common goals
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field
Language

English

Work Hours

30 to 40 hours per week